Summary
Overview
Work History
Education
Skills
Timeline
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Dean Scott

Lehi,UT

Summary

Well-qualified for Kilgore Companies LLC with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Independently monitors personnel and resolves issues. Good communication, multitasking and prioritization skills pair with background in dispatching. Ready to leverage training and experience to take on new professional challenges.

Overview

33
33
years of professional experience

Work History

OPERATIONS DISPATCH MANAGER

SHELBY MATERIALS INC.
Columbus, IN
07.1995 - 04.2022
  • Conferred with over 50 customers daily to address questions, problems and requests for service or equipment.
  • Oversee dispatch coverage during peak service times and during employee shortages.
  • Manage operational activities and maintained current records for two Ready Mix plants for south and central Indiana for 27 years
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals.
  • Maintained cleanliness and organization of workspace, working closely with employees to systemize tasks.
  • Maximized plant safety through proactive strategies and well-structured training.

PERSONNEL MANAGER

CENTRAL TRUCKING INC.
Columbus, IN
04.1992 - 05.1995
  • Established new hires on essential job information, such as company policies, employment benefits and job duties.
  • Performed and guided periodic property safety rules and oversaw remedial action for potential hazards.
  • Motivated staff to deliver high-level support while successfully meeting departmental goals.
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands
  • Provided resolution to complex and confidential issues

ACCOUNTS MANAGER

MST TRUCKING
City of Los Angeles, CA
07.1989 - 08.1992
  • Identified and capitalized on community business opportunities with effective networking.
  • Prepared monthly reports for payment and account reconciliations and financial statements.
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Oversaw new business development and customer servicing.

Education

Associate of Science - Business

AAS DEGREE
Santa Ana, CA

Skills

  • Operation Monitoring
  • Customer Service
  • Multi-Unit Operations Management
  • Program Modification
  • Customer Satisfaction
  • Operational Efficiency
  • Workplace Safety
  • Driver Relations
  • Improving Operations
  • Batch Computer

Timeline

OPERATIONS DISPATCH MANAGER

SHELBY MATERIALS INC.
07.1995 - 04.2022

PERSONNEL MANAGER

CENTRAL TRUCKING INC.
04.1992 - 05.1995

ACCOUNTS MANAGER

MST TRUCKING
07.1989 - 08.1992

Associate of Science - Business

AAS DEGREE

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Dean Scott