Summary
Overview
Work History
Education
Skills
Software
Timeline
background-images

DEAN TARRELL

Orlando,FL

Summary

Knowledgeable people person with strong background in operations planning and process optimization. Proven track record of streamlining operations and enhancing efficiency while prioritizing people care.

Overview

19
19
years of professional experience

Work History

People Operations Planner

Apple Millenia
04.2022 - 04.2025
  • Partnered with leadership team to support the planning and organization of people processes, including preparing team correspondence and organizing training initiatives.
  • Worked with the recruiting and leadership teams to coordinate external hiring events and the internal selection process.
  • Maintained employee time management system and supported time away programs in store.
  • Helped with scheduling-related inquiries and education, communication, and schedule changes in partnership with leadership and/or the scheduling team.
  • Supported team members in finding answers to People-related questions in areas such as benefits and Wellness by connecting them to the appropriate resources.
  • Enhanced work processes by leveraging internal Apple platforms to improve communication and foster a sense of community.
  • Promoted awareness of global Apple programs, and create localized initiatives in partnership with leadership, champions, and ambassadors.
  • Maintained documentation associated with employees, including file maintenance and retention, and providing store-specific employee data to leaders as needed.
  • Performed other administrative and people operations tasks, and supported customer-facing activities.
  • Contributed to an inclusive environment by respecting differences and being curious.
  • Acted as a resource for team members in a similar position around the world.

Specialist

Apple Millenia
12.2017 - 04.2022
  • Partnered with other team members to develop tablet based tool to help employees effectively communicate features and benefits of Apple services to customers.
  • Mentored new employees during initial training and onboarding.
  • Listened to customers and designed solutions to meet their needs.
  • Built relationships with customers based on trust.
  • Enriched lives by offering exceptional sales experiences.
  • Directed customers to appropriate resources.
  • Provided great customer service.

In-Store Training Lead

Apple Millenia
09.2020 - 03.2021
  • Analyzed training, outcomes and course delivery metrics to produce reports for leadership team.
  • Provided initial training to over 50 new employees using all virtual learning tools.
  • Recruited, trained and mentored new training facilitators.

Business Expert

Apple Lenox Square
05.2006 - 11.2017
  • Provide exceptional customer experience and establish connection for long lasting relationship.
  • Coordinate and deliver Business Consultations, workshops and in-store events.
  • Establish and maintain professional relationships with Apple corporate and external partners.
  • Served as a regional business mentor. Traveled to more than 5 newly opened stores to train new business teams.

Education

Bachelor of Arts - Education

University of South Florida
Tampa, FL
08-1992

Skills

  • Optimizes Work Processes
  • Instills Trust
  • Values Differences
  • Action Oriented
  • Organizational Savvy
  • Communicates Effectively
  • Drives Vision & Purpose
  • Cultivates Innovation

Software

Pages

Numbers

Keynote

Word

Excel

Powerpoint

HRIS Software

Timeline

People Operations Planner

Apple Millenia
04.2022 - 04.2025

In-Store Training Lead

Apple Millenia
09.2020 - 03.2021

Specialist

Apple Millenia
12.2017 - 04.2022

Business Expert

Apple Lenox Square
05.2006 - 11.2017

Bachelor of Arts - Education

University of South Florida

Similar Profiles

CREATE PROFILE
DEAN TARRELL