Dean Taylor
Oklahoma City,OK
Summary
Ward Clerk experienced in high-volume hospital environments and skilled in handling both administrative and patient-focused tasks. Good time management and problem-solving abilities, as well as advanced understanding of clerical needs and confidentiality requirements.
Overview
13
13
years of professional experience
Work History
Ward Clerk
Department Of Veterans Affairs
01.2022 - Current
- Organized paperwork for doctors, nurses and patients.
- Stored and retrieved permanent records on daily basis.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained current and accurate medical records for patients.
- Maintain Cleanliness of Nurses Station,i.e. Cleaning and sanitizing desks and computers
- Performs various patient movement in hospital. Discharges, Admits and floor changes
Assistant Canteen Chief
Department Of Veterans Affairs
01.2021 - 01.2022
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Oversee daily operations of Hospital Cafeteria.
- Input daily sales figures in system, count &reconcile safe after close of business daily.
Retail Lead
Department Of Veterans Affairs
04.2016 - 01.2021
- Handled product zoning, organization and stocking with extreme detail and customer awareness.
- Managed order fulfillment and organization of online and promotional package orders..
- Provided information on proper seasonal and era-based fashion trends to floor and team members.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Advised team members on positioning and display of clothing items and accessories to promote highest sales numbers possible.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Fan Advocate
GameDay Entertainment
04.2011 - 05.2016
- Built solid and trusting rapport with children and families, fostering trust and communication to meet individual needs.
- Serves as first point of contact with fans.
- Sweep, mop, and sanitize floors and counter tops.
- Stock sales floor
- Assist fans with selection and purchase of merchandise.
Sports Desk Associate
Lighthouse Sports & Fitness Center
01.2011 - 01.2014
- Maintained cleanliness of entranceway, lobby and restrooms....i.e. Sweeping, Mopping and cleaning glass windows and doors.
- Answered phones and assisted callers with inquiries.
- Established relationships with guests to grow and retain client base.
- Greeted guests entering and exiting facility.
- Completed cashier and point of sale operations.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Education
High School Diploma -
Bakersfield High School
Bakersfield, CA06.1994
Skills
- Nursing Unit Operations
- Appointment Scheduling
- Critical Thinking
- BLS Certified
- Cleaning
- Goal-Driven
Timeline
Ward Clerk
Department Of Veterans Affairs
01.2022 - Current
Assistant Canteen Chief
Department Of Veterans Affairs
01.2021 - 01.2022
Retail Lead
Department Of Veterans Affairs
04.2016 - 01.2021
Fan Advocate
GameDay Entertainment
04.2011 - 05.2016
Sports Desk Associate
Lighthouse Sports & Fitness Center
01.2011 - 01.2014
High School Diploma -
Bakersfield High School
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