Dean Taylor
Oklahoma City,OK
Summary
Ward Clerk experienced in high-volume hospital environments and skilled in handling both administrative and patient-focused tasks. Good time management and problem-solving abilities, as well as advanced understanding of clerical needs and confidentiality requirements.
Overview
13
13
years of professional experience
Work History
Ward Clerk
Department Of Veterans Affairs
Oklahoma City, OK
01.2022 - Current
- Organized paperwork for doctors, nurses and patients.
- Stored and retrieved permanent records on daily basis.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained current and accurate medical records for patients.
- Maintain Cleanliness of Nurses Station,i.e. Cleaning and sanitizing desks and computers
- Performs various patient movement in hospital. Discharges, Admits and floor changes
Assistant Canteen Chief
Department Of Veterans Affairs
Oklahoma City, Ok
01.2021 - 01.2022
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Oversee daily operations of Hospital Cafeteria.
- Input daily sales figures in system, count &reconcile safe after close of business daily.
Retail Lead
Department Of Veterans Affairs
Oklahoma City, OK
04.2016 - 01.2021
- Handled product zoning, organization and stocking with extreme detail and customer awareness.
- Managed order fulfillment and organization of online and promotional package orders..
- Provided information on proper seasonal and era-based fashion trends to floor and team members.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Advised team members on positioning and display of clothing items and accessories to promote highest sales numbers possible.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Fan Advocate
GameDay Entertainment
Oklahoma City, OK
04.2011 - 05.2016
- Built solid and trusting rapport with children and families, fostering trust and communication to meet individual needs.
- Serves as first point of contact with fans.
- Sweep, mop, and sanitize floors and counter tops.
- Stock sales floor
- Assist fans with selection and purchase of merchandise.
Sports Desk Associate
Lighthouse Sports & Fitness Center
Oklahoma City, OK
01.2011 - 01.2014
- Maintained cleanliness of entranceway, lobby and restrooms....i.e. Sweeping, Mopping and cleaning glass windows and doors.
- Answered phones and assisted callers with inquiries.
- Established relationships with guests to grow and retain client base.
- Greeted guests entering and exiting facility.
- Completed cashier and point of sale operations.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Education
High School Diploma -
Bakersfield High School
Bakersfield, CA06.1994
Skills
- Nursing Unit Operations
- Appointment Scheduling
- Critical Thinking
- BLS Certified
- Cleaning
- Goal-Driven
Timeline
Ward Clerk
Department Of Veterans Affairs
01.2022 - Current
Assistant Canteen Chief
Department Of Veterans Affairs
01.2021 - 01.2022
Retail Lead
Department Of Veterans Affairs
04.2016 - 01.2021
Fan Advocate
GameDay Entertainment
04.2011 - 05.2016
Sports Desk Associate
Lighthouse Sports & Fitness Center
01.2011 - 01.2014
High School Diploma -
Bakersfield High School