Dean Taylor
CHARLOTTE,NC
Summary
To seek and maintain full-time help desk/ IT technician positions that offers professional challenges to gain a foundation in the Information Technology field that will utilize interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Officer
Novant Health, Inc
08.2023 - Current
- Assist guest and patients to the right departments
- Conduct regular patrols of the entire facility every hour
- Act quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle or foot patrol for three buildings
Security Guard
Atrium Health
01.2022 - 08.2023
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Operated a metal detector at hospital entrances to ensure weapons and other contraband did not make it inside the facility
- Completed full building and grounds patrols to make sure no unwarranted activity was occurring
Adult Detention Officer
Mecklenburg County Sheriff's Office
07.2019 - 12.2022
- Handled emergency situations calmly and effectively, employing crisis intervention techniques and coordinating with medical professionals as needed for the well-being of inmates and staff.
- Maintained order during meal times and recreational periods by enforcing rules consistently and addressing any instances of rule violations promptly.
- Conducted thorough investigations into alleged rule violations or incidents within the detention facility, gathering evidence and interviewing involved parties in a professional manner.
- maintained safety and order in PODs housing from 30-100 inmates.
Correctional Officer
North Carolina Department of Corrections
04.2015 - 07.2019
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- managed anywhere from 30-70 inmates during recreational activities
Education
Associate of Arts - Liberal Arts And Sciences
Erie Community College
Buffalo, NY05.2010
High School Diploma -
Cleveland Hill High School
Cheektowaga, NY06.2005
Skills
- Security Information and Event Management, Phishing Awareness
Network Security, Vulnerability Assessment, Encryption Techniques - Operating System Security, Endpoint Security, Virtualization Security, Intrusion Detection, Physical Security, Wireshark software
- Information Protection, Data Security
- Attention to Detail, Multitasking, Excellent Communication, Organizational Skills
- Team Collaboration, Active Listening, Effective Communication, Adaptability and Flexibility
Certification
- Cybersecurity Certification, CompTIA Security+ 2024
- Cybersecurity certificate, UNCC charlotte Cyber security program, 2023
- Fortinet NSE 1,2,3, 2023
Timeline
Security Officer
Novant Health, Inc
08.2023 - Current
Security Guard
Atrium Health
01.2022 - 08.2023
Adult Detention Officer
Mecklenburg County Sheriff's Office
07.2019 - 12.2022
Correctional Officer
North Carolina Department of Corrections
04.2015 - 07.2019
Associate of Arts - Liberal Arts And Sciences
Erie Community College
High School Diploma -
Cleveland Hill High School