Dean Van Doren
In Home Sales Consultant
Albuquerque,NM
Summary
Dynamic In Home Sales Consultant with a proven track record at Renewal By Anderson, excelling in relationship building and customer service. Achieved significant revenue growth through tailored presentations and effective upselling. Renowned for fostering client loyalty and satisfaction, consistently exceeding sales targets while maintaining a strong focus on client needs.
Overview
11
11
years of professional experience
Work History
In Home Sales Specialist
Lowes Home Improvment
05.2025 - Current
- Assisted customers in selecting products and processing transactions efficiently.
- Learned inventory management systems to track product availability accurately.
- Collaborated with team members to achieve daily sales targets effectively.
- Engaged with customers to understand needs and provide tailored recommendations.
- Adapted quickly to new product knowledge and company policies as needed.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
In Home Sales Consultant
Renewal By Anderson of Arizona
05.2016 - 05.2025
- Led in-home consultations, assessing customer needs for window and door replacement solutions.
- Developed tailored product presentations to effectively demonstrate features and benefits to clients.
- Cultivated strong client relationships, resulting in increased customer satisfaction and loyalty.
- Trained new sales consultants on product knowledge and effective sales techniques, enhancing team performance.
- Collaborated with installation teams to ensure seamless transition from sale to project completion, enhancing customer experience.
- Overcame objections from prospective customers by effectively addressing their concerns and highlighting the unique selling points of our offerings.
- Collaborated closely with team members to share best practices, improving overall performance of the sales team.
- Achieved high levels of customer satisfaction ratings as evidenced in post-sale surveys, reflecting exceptional interpersonal skills.
- Contributed positively to company culture through active participation in meetings, workshops, and team-building events.
- Increased sales by consistently delivering exceptional customer service and product knowledge during in-home consultations.
- Educated clients on the value-added benefits of our products and services, fostering trust and loyalty in the brand.
- Ensured positive customer experiences by addressing concerns promptly, providing timely assistance and support throughout the entire sales process.
- Developed lasting relationships with clients, resulting in repeat business and referrals through excellent communication skills.
- Generated significant revenue growth for the company by consistently meeting or exceeding sales targets.
- Improved client satisfaction by creating customized sales presentations tailored to individual needs and desires.
- Maintained extensive knowledge of competitors'' offerings, enabling successful differentiation of our products/services during in-home consultations.
- Conducted thorough needs assessments for each client, allowing for accurate recommendations of appropriate products and services.
In Home Sales Consultant
Renewal by Andersen of Colorado
02.2015 - 05.2016
- in-home consultations, assessing customer needs for window and door replacement solutions.
- Developed tailored product presentations to effectively demonstrate features and benefits to clients.
- Cultivated strong client relationships, resulting in increased customer satisfaction and loyalty.
- Trained new sales consultants on product knowledge and effective sales techniques, enhancing team performance.
- Collaborated with installation teams to ensure seamless transition from sale to project completion, enhancing customer experience.
- Overcame objections from prospective customers by effectively addressing their concerns and highlighting the unique selling points of our offerings.
- Collaborated closely with team members to share best practices, improving overall performance of the sales team.
- Achieved high levels of customer satisfaction ratings as evidenced in post-sale surveys, reflecting exceptional interpersonal skills.
- Contributed positively to company culture through active participation in meetings, workshops, and team-building events.
- Increased sales by consistently delivering exceptional customer service and product knowledge during in-home consultations.
- Educated clients on the value-added benefits of our products and services, fostering trust and loyalty in the brand.
- Ensured positive customer experiences by addressing concerns promptly, providing timely assistance and support throughout the entire sales process.
- Developed lasting relationships with clients, resulting in repeat business and referrals through excellent communication skills.
- Generated significant revenue growth for the company by consistently meeting or exceeding sales targets.
- Improved client satisfaction by creating customized sales presentations tailored to individual needs and desires.
- Maintained extensive knowledge of competitors'' offerings, enabling successful differentiation of our products/services during in-home consultations.
- Conducted thorough needs assessments for each client, allowing for accurate recommendations of appropriate products and services.
Education
No Degree - Business
UNM
Albuquerque, NM06-1982
High School Diploma -
Del Norte High School
Albuquerque, NM05-1980
Skills
- Relationship building
- Client relations
- Customer service and care
- Upselling and cross selling
Timeline
In Home Sales Specialist
Lowes Home Improvment
05.2025 - Current
In Home Sales Consultant
Renewal By Anderson of Arizona
05.2016 - 05.2025
In Home Sales Consultant
Renewal by Andersen of Colorado
02.2015 - 05.2016
No Degree - Business
UNM
High School Diploma -
Del Norte High School
2 million club – 2018, 2019 /Highest NPS award, 2023
The 2 million dollar Club- Results when you sell a lot of windows and Doors.
Highest NPS Award-Best survey scores with Excellent customer feedback.