Dean Wheeler
Ogden,UT
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Firehouse Subs
Riverdale, UT
12.2023 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
Crew Member
Papa Murphy's
South Ogden, UT
09.2022 - 12.2023
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Assisted management team with inventory counts of food products and beverage supplies.
- Resolved customer complaints in a professional manner.
Education
Bonneville High School
Ogden, UT05-2026
Skills
- Customer Inquiries
- Customer Relations
- Cash Control Accuracy
- Cash Drawer Balancing
- Customer Needs Assessment
- Store Cleaning
- Customer Assistance
- Customer Service
- Cashier Training
Affiliations
- I like to work on cars in my free time and I volunteer at a Garage called Gods Garage where we will fix up cars and donate them to single moms or widowed moms. I'm also on my schools Hot Rodders team where we strip down a Chevy 350 and then build it back up as fast as we can.
Accomplishments
- I am apart of the National Honors Society
- I have been student of the month
- I've maintained a GPA of 3.5 or higher
- I got complimented a lot by my old boss and he would use me as an example on what to do
Certification
- Drivers License
- Food Handlers
References
References available upon request.
Timeline
Cashier
Firehouse Subs
12.2023 - Current
Crew Member
Papa Murphy's
09.2022 - 12.2023
Bonneville High School