Deana Adams Allen

• Completed clerical tasks such as filing, copying, and distributing mail.
• Interacted with customers by phone, email, or in-person to provide information.
• Managed daily data entry and kept clerical information accurate and up-to-date.
• Maintained confidentiality in handling sensitive information while performing administrative tasks.
• Maintained and updated office records, both digital and physical.
• Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
• Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
• Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
• Expedited document processing with accurate data entry and timely filing.
• Increased customer satisfaction by providing professional and courteous front desk support.
• Contributed to a positive work environment by fostering open communication among colleagues.
• Input data into spreadsheets and databases.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
• Processed incoming and outgoing mail and packages according to established procedures.
• Coordinated and scheduled meetings and appointments.

Supervise my third and forth classes during their lunch and recess periods. Assist them with their lunch purchases, clean up and recess activities, making sure they are abiding by the school rules and policies and help them with any problems or concerns.

• Trained new employees and delegated daily tasks and responsibilities.
• Completed store opening and closing procedures and balanced tills.
• Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
• Responded to and resolved customer questions and concerns.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Enforced company policies and regulations with employees.
• Completed cash accurately using POS software.
• Assisted customers with their purchases, explain rules and how the bingo game is played.
• Called bingo games, verify and pay winners.
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• Played a key role in the successful launch of new product lines by developing comprehensive merchandising strategies that maximized visibility and sales potential.
• Enhanced product assortment by collaborating with cross-functional teams to develop unique and innovative products.
• Facilitated clear communication between suppliers, logistics teams, and stores for seamless product deliveries and replenishment processes.
• Increased sales revenue by effectively analyzing market trends and implementing strategic merchandising plans.
• Direct interaction with the VP of Merchandising to compile all information to ensure that product and price list are ready on a timely basis.
• Create concept boards, new prints and re-coloration on U4ia CAD software.