Deana Bowers
Administrator Assistant
Winfield,WV
Summary
Proven achiever with extensive experience in office administration and professionalism, notably with Putnam County Schools. Excelled in data entry and relationship building, significantly enhancing operational efficiency and staff coordination. Recognized for outstanding problem-solving abilities and proficiency in Microsoft Excel and Word, contributing to a streamlined, efficient work environment. Successful experience in a fast-paced office setting. Hardworking team player with experience in multi-tasking. Responsible, punctual and productive professional when working with little to no supervision. Exceptional leadership skills.
Overview
28
28
years of professional experience
Work History
Administrative Assistant/Secretary
Putnam County School District/Winfield High School
08.2016 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent service through prompt responses to staff inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital school information.
- Supervised 16 Senior students in business course called Office Management. Students were taught phone etiquette, office skills and professionalism.
- Received and sorted incoming mail and packages to staff and administration.
- Worked with social services on student needs and coordinating meetings with different agencies.
- Scheduled office meetings and appointments for staff, counselors and administration.
- Developed and updated spreadsheets and databases for front office personnel, counselors and administration.
- Coordinated and scheduled meetings and conference calls for administration and staff.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to parents.
- Handled daily scheduling tasks and provided administrative support for front office.
Accounting Technician
Michigan Educational Credit Union
01.2001 - 05.2003
- Managed cash flow effectively by closely monitoring incoming funds, outgoing payments, and account balances.
- Maintained strong relationships with banking partners, ensuring effective communication and timely resolution of issues that arose.
- Assisted in the preparation of accurate and timely financial reports, contributing to management''s decision-making process.
- Reduced errors in financial reporting through rigorous attention to detail and implementation of periodic internal reviews.
- Used advanced software to prepare documents, reports, and presentations.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
- Balanced Automated Teller Machines (ATMs) on a daily basis and provided data to improve daily operations.
Accounting and Finance
United States Air Force, USAF
09.1996 - 01.2001
- Created organizational structures to improve accounting and finance functions.
- Developed professional skills in accounting and finance through ongoing training, mentorship, and exposure to various aspects of the organization''s operations.
- Leveraged accounting and finance experiences and expertise to identify, propose and implement automated solutions and reduce manual processes.
- Advise, interact and coordinate with organizations on financial matters.
- Process financial transactions.
- Review all accounts for funds concerning operating cost, accounting, payments to vendors and any working capital funds.
- Provide customer service and financial analysis for various organizations and vendors.
- Perform audits and reviews as required.
- Processed travel claims for temporary duty assignments and permanent change of station.
- Processed military pay issues.
- Worked and maintained customer service for the Comptroller Squadron.
- Airman of the Quarter for 325th Comptroller Flight, and 325th Mission Support Squadron.
- Airman of the Year for 325th Fighter Squadron/Tyndall Air Force Base 1997.
Education
No Degree - Psychology
Florida State University
Tallahassee, FLNo Degree - Psychology
Valdosta State University
Valdosta, GA05.1994
High School Diploma -
Lowndes High School
Valdosta, GA05.1990
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Administrative Support
- Time Management
- Microsoft Excel
- File Organization
- Microsoft Outlook
- Parent, Staff and Guest Relations
- Strong Problem Solver
- Scheduling
Timeline
Administrative Assistant/Secretary
Putnam County School District/Winfield High School
08.2016 - Current
Accounting Technician
Michigan Educational Credit Union
01.2001 - 05.2003
Accounting and Finance
United States Air Force, USAF
09.1996 - 01.2001
No Degree - Psychology
Florida State University
No Degree - Psychology
Valdosta State University
High School Diploma -
Lowndes High School
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