Deana Brock, BSN RN
North Las Vegas,NV
Summary
Seasoned Registered Nurse with 17+ years of experience in acute care settings, seamlessly transitioned to a Case Manager role. Proficiently handles high caseloads while ensuring top-notch patient care. Thrives in high-pressure environments, recommending optimal resources and courses of action to enhance patient quality of life.
Overview
18
18
years of professional experience
1
1
Certification
Work History
In Patient Case Manager - Travel Contract
AMN - Kaiser Permanente South Bay
Harbor City , California
2024.04 - Current
- Coordinated with multidisciplinary team members to ensure patient needs were met.
- Monitored patients' progress and adjusted treatment plans accordingly.
- Ensured compliance with healthcare regulations, policies and procedures related to inpatient services.
- Collaborated with physicians and other health professionals on developing appropriate discharge plans for patients.
Inpatient Case Manager - Henderson Hospital
Valley Health System – Consolidated
Las Vegas , NV
2022.09 - 2024.06
- Determined eligibility criteria for admission into various programs based on insurance guidelines.
- Ensured compliance with healthcare regulations, policies and procedures related to inpatient services.
- Participated in case conferences, team meetings and other interdisciplinary activities to discuss patient care issues.
- Recommended alternate levels of care when necessary such as assisted living facilities or outpatient therapy programs.
- Assessed patient's physical, mental, emotional and social status through observation, interview and review of medical records.
- Developed relationships with community resources such as hospitals, nursing homes, residential facilities to facilitate referrals.
Emergency Room Registered Nurse - Desert Springs
Valley Health System
Las Vegas , NV
2021.08 - 2022.09
- Performed triage, prioritizing treatment of incoming patients based on acuity level.
- Ensured compliance with all hospital policies, procedures, standards, and regulations.
- Provided emergency care to critically ill patients in a timely manner.
- Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
- Managed intravenous lines, wound dressings, catheters, and other medical devices.
- Facilitated communication between physicians, nurses, technicians, therapists, social workers, family members and other healthcare providers.
- Responded quickly to life-threatening situations while maintaining composure under pressure.
- Reviewed laboratory results promptly for accuracy and followed up on abnormal findings with physicians.
- Identified potential risks or complications during treatment processes and took appropriate corrective action.
- Maintained accurate records of patient care services rendered utilizing the electronic medical record system.
Emergency Room Registered Nurse - Travel Contract
AMN Healthcare - Havasu Regional Medical Center
Lake Havasu City , AZ
2022.03 - 2022.08
- Managed patient triage, prioritizing care based on severity of condition and available resources.
- Performed comprehensive assessments of patients presenting with a wide range of acute conditions in a high-volume emergency department.
- Utilized advanced cardiac life support (ACLS) and basic life support (BLS) techniques during critical situations.
- Advocated for patient rights and ethical treatment, ensuring respect and dignity in patient care.
Emergency Room Registered Nurse - Travel Contract
AMN Healthcare - Desert Regional Medical Center
Palm Springs , CA
2021.12 - 2022.03
- Ensured compliance with all hospital policies, procedures, standards, and regulations.
- Educated families about their loved ones' conditions and provided emotional support.
- Responded quickly to life-threatening situations while maintaining composure under pressure.
IMU Clinical Supervisor - Henderson Hospital
Valley Health System
Henderson , NV
2020.04 - 2021.08
- Actively sought out continuing education opportunities related to clinical practice areas.
- Provided direct supervision of clinical staff, including orientation, training and development of employees.
- Participated in team meetings to discuss best practices for client care.
- Assessed and evaluated clinical staff performance, providing feedback to ensure quality standards were met.
- Established a supportive and collaborative work environment, promoting team cohesion and high morale.
- Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
- Evaluated patients, determined care needs and managed implementation of treatment plan.
CDI Consultant - Spring Valley Hospital
Valley Health System - Consolidated
Las Vegas , NV
2018.10 - 2020.04
- Advised physicians on appropriate documentation required for appropriate reimbursement under various payer sources.
- Identified discrepancies in medical records, such as missing or incorrect documentation.
- Analyzed data for potential areas where improvement may be needed in coding accuracy or completeness of documentation.
- Reviewed medical records and assigned codes to diagnoses and procedures using ICD-10 coding system.
- Maintained current knowledge of ICD-10 coding requirements, CPT and HCPCS coding systems, DRG assignment criteria and CMS regulations.
Emergency Room Registered Nurse
St. Rose Siena Hospital
Henderson , NV
2013.05 - 2018.10
- Performed diagnostic tests, administered medications, and provided treatments according to physicians' orders.
- Assessed and monitored patients' physical and emotional health conditions.
- Provided direct patient care in an emergency room setting including triage, assessment, stabilization, and monitoring of patients.
Emergency Room Registered Nurse
Salem Hospital
Salem , OR
2008.04 - 2013.05
- Responded quickly to life-threatening situations while maintaining composure under pressure.
- Educated families about their loved ones' conditions and provided emotional support.
- Collaborated with multidisciplinary teams to ensure optimal patient outcomes.
Medical Surgical Registered Nurse
Good Shepherd Medical Center
Hermiston , OR
2007.08 - 2008.04
- Monitored changes in patient condition and reported any significant findings to physicians or other healthcare professionals immediately.
- Administered prescribed medications and monitored patient reactions while ensuring accuracy in medication dosages administered.
- Demonstrated expertise in the assessment, diagnosis, planning, implementation and evaluation of patient care.
LPN - NOC Charge Nurse P/T
Willowbrook Terrace
Pendleton , OR
2006.08 - 2007.07
- Administered medication in accordance with physician's orders and state regulations.
- Monitored and evaluated the effectiveness of medications and treatments administered to patients.
- Provided emotional support to residents experiencing loneliness or depression due to illness or isolation from family members.
Education
BSN - Nursing
Grand Canyon University
Phoenix, AZ2023-05
RN - Associate of Science Degree - Nursing
Blue Mountain Community College
Pendleton, OR2007-06
LPN - Diploma - Nursing
Blue Mountain Community College
Pendleton, OR2006-06
GED - Diploma -
Blue Mountain Community College
Pendleton, OR01.1997
Skills
- Levels II & III Trauma
- Electronic Medication Dispensing (Pyxis &
- Computerized Charting /EMAR(Meditech, 3M, EPIC & Cerner)
- High level of autonomy
- Lab result interpretation
- Strong pharmacological knowledge base
- Formulate and submit AHIMA compliant queries to providers and track compliance (25-30% query rate)
- Submit patient chart referrals for post hospitalization care needs as recommended per physicians to SNF/LTAC/Rehab/Home Health, etc., as indicated
- Regulatory Compliance
- Submit patient chart referrals to SNF/LTAC/Rehab/Home Health, etc., via Navi Health, Care Port
Accomplishments
- Daisy Award 2022
Certification
- Basic Life Support (BLS) Certification,
Timeline
In Patient Case Manager - Travel Contract
AMN - Kaiser Permanente South Bay
2024.04 - Current
Inpatient Case Manager - Henderson Hospital
Valley Health System – Consolidated
2022.09 - 2024.06
Emergency Room Registered Nurse - Travel Contract
AMN Healthcare - Havasu Regional Medical Center
2022.03 - 2022.08
Emergency Room Registered Nurse - Travel Contract
AMN Healthcare - Desert Regional Medical Center
2021.12 - 2022.03
Emergency Room Registered Nurse - Desert Springs
Valley Health System
2021.08 - 2022.09
IMU Clinical Supervisor - Henderson Hospital
Valley Health System
2020.04 - 2021.08
CDI Consultant - Spring Valley Hospital
Valley Health System - Consolidated
2018.10 - 2020.04
Emergency Room Registered Nurse
St. Rose Siena Hospital
2013.05 - 2018.10
Emergency Room Registered Nurse
Salem Hospital
2008.04 - 2013.05
Medical Surgical Registered Nurse
Good Shepherd Medical Center
2007.08 - 2008.04
LPN - NOC Charge Nurse P/T
Willowbrook Terrace
2006.08 - 2007.07
BSN - Nursing
Grand Canyon University
RN - Associate of Science Degree - Nursing
Blue Mountain Community College
LPN - Diploma - Nursing
Blue Mountain Community College
GED - Diploma -
Blue Mountain Community College
- Basic Life Support (BLS) Certification,
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