Deana Cracolici
Staten Island,NY
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
8
8
years of professional experience
Work History
Human Resources Administrator
Richmond University Medical Center
12.2020 - Current
- Updated HR database with new employee information, changes in benefits, and other details.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Managed payroll and timekeeping to track hours and accurately pay employees.
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Prepared new hire letters, employee contracts, and corporate policies.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Answered employee inquiries regarding health benefits and 401k options.
- Oversaw hiring, staffing, and labor law compliance.
- Administered performance evaluations to provide constructive feedback and identify ideal candidates for promotion.
- Negotiated HR-related vendor contracts to maintain agreements with necessary vendors to support HR operations.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Completed human resource operational requirements by scheduling and assigning employees.
- Developed and monitored employee recognition programs.
Human Resources Generalist
Target
12.2019 - 12.2021
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Implemented and supervised orientation procedures for new hires.
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
- Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture.
- Developed and enforced company policy and procedures relating to human resources activity.
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
- Explained and administered medical insurance, disability and flexible spending accounts.
- Improved operational processes resulting in productivity increase in HR department.
- Managed change through open communication for addressing employee concerns, allowing for different opinions and publicizing new strategies.
- Provided job placement accommodation recommendations for employees on physician-mandated medical restriction.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Oversaw and managed hiring process and assisted human resources.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Improved office efficiency by effectively managing internal communications and correspondence.
Administrative Assistant
Colavita USA
12.2015 - 11.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Assisted development and implementation of new administrative procedures.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Developed strategies to streamline and improve office procedures.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Established administrative work procedures to track staff's daily tasks.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Liaised between clients and vendors and maintained effective lines of communication.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Volunteered to help with special projects of varying degrees of complexity.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Transcribed and organized information to assist in preparing speeches and presentations.
Education
High School Diploma -
New Dorp High School
Staten Island, NY06.1991
Skills
- Employment Record Verification
- Personnel File Management
- Policy and Procedure Development
- Payroll Administration
- Employee Relations
- Benefits Oversight
- Payroll Coordination
- Employee Onboarding
- Human Resource Management
Timeline
Human Resources Administrator
Richmond University Medical Center
12.2020 - Current
Human Resources Generalist
Target
12.2019 - 12.2021
Administrative Assistant
Colavita USA
12.2015 - 11.2019
High School Diploma -
New Dorp High School