I'm a people person
Deana Furrow
Retail Sales
Pocahontas,AR
Summary
Dynamic retail sales professional with proven expertise at Autumns Fleamarket, excelling in cash handling accuracy and customer service. Enhanced customer satisfaction through efficient checkout processes and effective cross-selling, contributing to team sales goals. Skilled in inventory management and complaint resolution, ensuring a seamless shopping experience for all customers.
Overview
17
17
years of professional experience
Work History
Retail Sales Cashier
Autumns Fleamarket
08.2009 - Current
- Assisted in inventory management, accurately tracking stock levels and replenishing items as needed.
- Supported store promotions by communicating current offers to customers during their shopping experience.
- Kept up-to-date on product knowledge in order to assist customers with informed recommendations during their purchase decisions.
- Increased customer satisfaction by providing efficient and accurate checkout services.
- Managed customer returns or exchanges according to company guidelines while maintaining a high level of customer satisfaction.
- Contributed to team sales goals by effectively cross-selling related merchandise during transactions.
- Facilitated a smooth payment process for customers using various methods, including cash, credit cards, gift cards, or mobile payments.
- Minimized discrepancies in end-of-day reports by closely monitoring cash drawer, counting change accurately, and promptly addressing any errors.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers by answering questions and fulfilling requests.
Education
Ged
Acacia Highschool
Eureka, CASkills
Maintaining store appearance
Stock replenishment
Price checking
Cash register maintenance
Cash handling accuracy
Basic math proficiency
Handling complaints
Merchandising
Refund processing
Credit card processing
Scanner operations
Discount application
Barcode scanning
Opening procedures
Bagging items
Tax calculations
Receipt printing
Processing transactions
Currency conversion
Cashier station setup
End-of-day closing
Customer service
Interests
Keeping good records helps to attains sales
Timeline
Retail Sales Cashier
Autumns Fleamarket
08.2009 - Current
Ged
Acacia Highschool