Deana Issa
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Student Support associate
Boulden Peak Elementary School
Marion
10.2025 - Current
- Coordinated student support services and resources to address individualized learning needs.
- Provided support to students with Individualized Education Plans (IEPs) and Behavior Intervention Plans (BIPs) to promote their learning.
- Supported student learning by providing one-on-one tutoring and guidance.
- Developed strategies to address each student's unique challenges.
- Assisted students during testing sessions to enhance comprehension of material.
- Assisted teachers with classroom management and student engagement strategies.
- Provided assistance to teachers in classroom activities and student engagement.
- Maintained a positive classroom environment through effective communication and collaboration.
- Supported teachers and staff by assisting with classroom needs and resources.
- Assisted with supervising students during recess and lunch to ensure safety and engagement.
- Completed day-to-day duties accurately and efficiently.
Student Support associate
Linn Grove Elementary school
Marion
03.2025 - 10.2025
- Implemented behavior management strategies to support student success and well-being.
- Maintained a positive classroom environment through effective communication and collaboration.
- Supported teachers in classroom activities and fostered student engagement.
- Created instructional materials that enriched classroom learning experiences.
- Coordinated school events and activities to strengthen community involvement.
- Investigated complex problems and identified appropriate solutions.
Hair Designer
JC Penney
Cedar Rapids
04.2024 - 09.2025
- Elevated overall client experience with thorough consultations that included discussing face shape considerations, personal style preferences, and maintenance routines for each hairstyle choice
- Streamlined client check-in and payment processes, ensuring smooth experience and contributing to increased customer satisfaction
- Trained junior stylists on cutting, coloring, and styling techniques, boosting team skill levels and service quality
- Increased salon revenue by upselling additional services such as color treatments, deep conditioning, and styling products
- Streamlined client check-in and payment processes to ensure a smooth, efficient experience, resulting in increased customer satisfaction
- Streamlined appointment scheduling process by managing bookings efficiently and ensuring minimal waiting time for clients
- Enhanced client experience through thorough consultations, discussing face shape, personal style, and maintenance routines for hairstyles
- Performed neck, scalp, and face massages
- Addressed guest complaints regarding service or style issues
Teacher's Assistant
Itihad School
Amman
02.2017 - 03.2018
- Reinforced lessons by reviewing material with students one-on-one or in small groups
- Enforced school and class rules to promote proper behavior and enhance classroom culture
- Assisted teachers with record keeping, including attendance and grade calculations, to streamline administrative tasks
- Got equipment or materials ready to help teachers prepare for lessons
- Managed high-stress situations, maintaining professionalism while resolving disputes to ensure a positive learning environment
Intern
ABC Salon
Amman
01.2012 - 07.2012
Education
Diploma - Cosmetology
Capri Cosmetology College
Cedar Rapids, IAItihad Schools
Amman, JordanSkills
- Student engagement
- Student motivation
- Personalized learning
- Learning facilitation
- Crisis intervention
- Customer service
- Communication effectiveness
- Attention to detail
- Organizational multitasking
- Time management
- Problem solving
- Industry trend awareness
- Telephone etiquette
- Computer skills
- Creative resourcefulness
- Social skills
Certification
- State Cosmetology License, Iowa, 2023
- Certificate of Merit, 1st Place Designer Production, 03/01/23
- Certificate of Merit, 2nd Place Designer Production, 03/01/23
- Certificate of Merit, 2nd Place Retail, 06/01/23
- Certificate of Merit, 2nd Place Retail, 07/01/23
- Certificate of Merit Bronze Production Achievement, 03/01/23
- Certificate of Merit, 3rd Place Retail, 05/01/23
- Certificate of Merit, 2nd Place Retail, 08/01/23
- Certificate of Merit, 1st Place Designer Production, 05/01/23
References
Available upon request.
Languages
- Arabic
- French
- English, Native or Bilingual
- Arabic, Native or Bilingual
- French, Elementary
Timeline
Student Support associate
Boulden Peak Elementary School
10.2025 - Current
Student Support associate
Linn Grove Elementary school
03.2025 - 10.2025
Hair Designer
JC Penney
04.2024 - 09.2025
Teacher's Assistant
Itihad School
02.2017 - 03.2018
Intern
ABC Salon
01.2012 - 07.2012
Diploma - Cosmetology
Capri Cosmetology College
Itihad Schools