I'm hardworking, reliable, and a collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. I have professional knowledge of service delivery and proven multitasking abilities. Committed to maintaining effective relationships to increase profitability and drive business results.
Overview
28
28
years of professional experience
Work History
Childcare Educator
Village Early Learning Center
01.2022 - 08.2024
Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
Collaborated with parents to address individual child needs and discuss progress reports regularly.
Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
Continuously updated knowledge on best practices through professional development workshops and training sessions for consistent improvement in teaching methodologies.
Retail Sales Associate
Macy's
05.2022 - 02.2023
Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Developed rapport with regular customers, fostering welcoming store atmosphere.
Property Manager
Priceless Management Group (PMG)
06.2021 - 01.2022
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Completed final move-out walk-throughs with tenants to identify required repairs.
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Educator
Detroit Public School Community District
10.1996 - 06.2021
Built relationships and communicated with parents to provide best learning environment for children.
Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
Established strong relationships with parents through regular communication, fostering a supportive network for student success.
Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
Utilized data-driven instruction to target areas of weakness and continuously improve student performance throughout the school year.
Mentored new educators in best practices for teaching, leading to increased confidence and effectiveness within the school community.
Served on various school committees focused on improving policies or procedures related to academics, safety, or equity issues – driving positive change at an institutional level.
Led professional development sessions for fellow teachers on topics such as technology integration or assessment design, contributing to a culture of ongoing improvement within the school community.
Organized extracurricular clubs and activities that complemented academic curriculum and supported student interests.
Education
Master of Science - Education
Wayne State University
Detroit, MI
Bachelor of Science - Education
Wayne State University
Detroit, MI
Skills
Problem-solving abilities
Active Listening
Data Entry
Customer Relations
Office equipment proficiency
System implementation
Strategic sales knowledge
Project management abilities
Computer Proficiency
Professional telephone demeanor
Recordkeeping strengths
Order Fulfillment
Assertiveness
Timeline
Retail Sales Associate
Macy's
05.2022 - 02.2023
Childcare Educator
Village Early Learning Center
01.2022 - 08.2024
Property Manager
Priceless Management Group (PMG)
06.2021 - 01.2022
Educator
Detroit Public School Community District
10.1996 - 06.2021
Master of Science - Education
Wayne State University
Bachelor of Science - Education
Wayne State University
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