As a dedicated Patient Representative with extensive experience in the healthcare industry, I am passionate about improving patient care and contributing to positive healthcare experiences. Currently, I am pursuing my goal of becoming an Occupational Therapist by being enrolled in the OT Program at Touro University. With a solid background in healthcare administration and a Bachelor's degree in General Science from The Pennsylvania State University, I bring a strong blend of clinical insight and administrative expertise. I am driven, hardworking, and committed to advancing my skills to make a meaningful impact in the field of Occupational Therapy.
Assist prospective OT students by answering their questions and providing valuable insights about the program.
Participate in info sessions, offering guidance, and ensuring a clear understanding of the opportunities and expectations in the field.
Help future students make informed decisions about their educational journey and career in occupational therapy.
Expertise in advising patients on frame selection, materials, lens designs, and coatings.
Skilled in frame adjustments, troubleshooting, and repairs.
Trained in contact lens fitting and patient education.
Strong communication skills, with keen attention to detail.
Proficient in Eyefinity Practice Management software.
Extensive knowledge of insurance plans, including eligibility verification, and claims submission.
Social media management, including Facebook, Instagram, Twitter, TikTok, and LinkedIn.
Produce and manage company content.
Creative brainstorming.
Attend marketing meetings with leadership.
Develop concepts and assist in the creation of messaging in all media outlets.
Interface with marketing vendors and clients.
Work with office managers and physicians on divisional marketing initiatives
Scheduled patient appointments, maximizing clinic efficiency and improving patient satisfaction.
Patient care experience, exceptional medical terminology knowledge, medical billing/ submitting insurance claims, and performing necessary testing for pre/post-operative patients
Patient testing technology: OPD and NCT instruments, Visual Fields Test, Fundus, and OCT photography.
CPR & AED Certification (NPTA)
Personal Training Certification (NPTA)
Career Readiness (Issued by Simucase)
COVID-19 FOR HEALTHCARE PROFESSIONALS AND PROFESSIONAL (Issued by Exxat)
HAND HYGIENE AND INFECTION CONTROL (Issued by Exxat)
HIPPA/HITEC (Issued by Exxat)
QPR Gatekeeper Training (Issued by QPR Institute)
Secretary of Health Humanities Club
SAAC NEAC Representative
Phi Theta Kappa Honors Association
Honors Program