Deana Quattlebaum
Horn Lake,MS
Summary
Dynamic professional with extensive experience at Protective Industrial Products, Inc., excelling in project management and quality control. Proven ability to enhance print quality and streamline processes, while training teams to maximize productivity. Skilled in ink mixing and proficient in Microsoft Office Suite Applications. A professional with a strong background in print production, adept at managing high-volume projects and ensuring top-quality results. Skilled in operating and maintaining various printing equipment, adhering to strict deadlines, and troubleshooting technical issues. Team-oriented with focus on collaboration and flexibility to meet evolving demands, delivering consistent and reliable performance.
Overview
16
16
years of professional experience
Work History
Screen Print Associate
Protective Industrial Products, Inc.
09.2023 - Current
- Contributed to the successful completion of complex printing projects by coordinating closely with cross-functional teams.
- Ensured compliance with industry standards and regulations through diligent monitoring of quality control measures.
- Trained new employees on company procedures, software usage, and equipment operation.
- Maintained a clean, organized, and safe working environment to promote productivity among team members.
- Regularly updated project status reports for management review, keeping the teams informed on progress.
- Collaborated with team members to ensure timely delivery of high-quality print materials.
- Maximized cost savings by effectively managing inventory and supplies for our department.
- Enhanced print quality by consistently calibrating and maintaining printing equipment.
- Coordinated shipping logistics for completed orders, handling all of our shipping to guarantee prompt deliveries.
- Improved client satisfaction by addressing concerns and providing solutions for print-related issues.
- Monitored printers for proper functionality to minimize downtime due to technical issues or malfunctions.
- Streamlined production processes for increased efficiency in print jobs completion wherever we were able.
- Reduced material waste during print runs through careful planning and resource allocation.
- Conducted regular equipment maintenance checks, hopefully prolonging the lifespan of company machinery.
- Transferred order requests to NY to expedite processing and fulfillment.
- Moved and lifted up to 50 pounds to complete stocking, shipping & maintenance tasks.
- Recorded relevant job data in daily production logs and required forms, produced activity reports and discussed production with supervisors to identify areas in need of improvement.
- Trained new hires in quality and productivity standards to maximize team effectiveness.
- Checked final products for quality and durability, ensuring high-quality and long-lasting work.
- Worked to facilitate 5S projects, increasing profits and productivity.
Warehouse Clerk
Milwaukee Tool
05.2022 - 03.2023
- Started out picking, then auditing
- Checked packages and merchandise for damage and notified vendors.
- Observed and kept documentation records accurate and up-to-date with the latest data to prevent errors in packaging, processing, or delivery.
- Volunteered to assist with projects or to work in any area needed, demonstrating a willingness to learn new tasks and increase skill levels.
- Volunteered to work in different locations and on holidays & weekends.
- Picked for Special Assignments Team
- Processed all Home Depot end-cap displays and special event shipments.
- Handled shipping outbound on the dock.
- Moving pallets throughout the warehouse with electric pallet jacks/forklifts, weighing and staging them in the system.
- Processed outgoing shipments upon completion, staging truck shipments by scanning pallets using company software system with RF guns.
- Ensured regulatory compliance by properly handling hazardous materials according to established guidelines and policies.
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Utilized forklift and other warehouse equipment to safely load and unload pallets or containers.
- Coordinated with other departments to resolve issues related to inventory discrepancies effectively.
- Maintained a clean work environment through routine organization of shelves and removal of waste materials, promoting overall warehouse efficiency.
- Collaborated with team members to complete daily tasks efficiently, meeting warehouse performance goals consistently.
- Simplified order picking process with proper labeling and storage of products, reducing search time for items during fulfillment.
- Improved efficiency with quick and accurate loading of boxes.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Operated equipment such as forklifts and balers to move outgoing shipments to the loading area.
- Used pallet jacks and dollies to load and unload goods from trucks and containers.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Packed, secured, labeled, and applied postage to materials to prepare items for shipment.
- Verified orders by comparing names and the quantity of items packaged with shipping documents.
- Processed required paperwork to expedite handling of shipped and received goods.
Security Officer
MES
06.2019 - 02.2020
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Acted quickly during emergencies to reduce the opportunity for damage and injury.
- Monitored and authorized entrances and departures of vehicles, hearses, and visitors.
- Stopped traffic on busy streets to allow processions to depart.
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety top priority.
- Worked church security for lot safety and traffic management.
- Patrolled and monitored premises in a personal vehicle and on foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Laborer
Total Painting Services
01.2014 - 07.2018
- Drove to Oxford, MS, daily to work on commercial sites for housing.
- Prepping jobs for painting, supplying support in any area necessary
- Providing all bilingual signage needed onsite.
- Assisted in getting estimates and following all commercial guidelines and codes.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Enhanced project timelines by collaborating effectively with team members on various tasks.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Bolstered team morale with a positive attitude and willingness to help others when needed.
- Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
- Performed general housekeeping and cleaning tasks.
- Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Loaded and unloaded materials onto trucks and trailers.
- Cleaned and maintained tools, equipment and worksites.
- Used variety of hand and power tools to complete tasks.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Followed instructions and safety protocols while operating machinery and equipment.
- Managed safe and efficient use of tools and equipment on construction sites.
- Helped with erecting scaffolding and ladders.
- Operated forklifts and boom lifts to complete various tasks.
- Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
- Helped with door and window installations.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Loaded, unloaded, and moved material to and from storage and production areas.
Bar Manager
Lefty's
01.2013 - 06.2016
- Did all inventory and ordering.
- Bar-tending
- Handled all other non-beverage inventory and ordering.
- Did the design and decoration for the interior
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Closed out cash register and prepared cashier report at open and close of business.
- Improved customer service rankings by resolving issues quickly and accurately.
- Enhanced team productivity through effective scheduling and task delegation.
- Organized charity events at the venue which garnered positive press coverage while supporting social causes.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Implemented cost control measures to maximize profit margins without compromising on quality or service levels.
- Maintained up-to-date knowledge of industry trends and competitor offerings to stay ahead of the curve in the market space.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Coordinated themed nights attracting different demographics expanding overall clientele.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
- Safeguarded compliance with health, safety, and sanitation regulations in all operations.
- Established rapport with local community organizations to create mutually beneficial partnerships that increased brand visibility.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
Bartender Shift Manager
Barbie's
02.2012 - 08.2014
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Collaborated with other managers to develop promotional events that attracted new clientele and generated additional revenue streams.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Ensured accurate cash handling procedures were followed consistently throughout each shift to maintain financial accountability.
- Managed inventory levels effectively to reduce waste and optimize stock availability for customers.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Set up bar for operation, obtained cash bank, and stocked service bar.
- Monitored compliance with local and state liquor laws, ensuring all employees were properly trained and licensed to serve alcoholic beverages.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Assisted in managing special events such as private parties or corporate functions, coordinating staff efforts for seamless execution.
- Polished glassware, bussed tables, and removed debris to keep customer areas clean.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
- Enhanced team productivity by delegating tasks and overseeing workflow in a fast-paced environment.
- Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
- Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
- Contributed to an increase in nightly revenue by upselling premium products and suggesting food pairings for various beverages.
- Obtained cash bank and stocked service bar to prepare for operation.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Motivated staff to perform at peak efficiency and quality.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Purchased food and cultivated strong vendor relationships.
- Developed unique events and special promotions to drive sales.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Store Manager
Title Cash
09.2010 - 02.2012
- Managed inventory control, cash control, and store opening and closing procedures.
- Wrote loans for checks and cars.
- Adhered to all state regulations concerning payday loans.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Completed point of sale opening and closing procedures.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Repossessed cars when the loans went into default.
- Handled bank drop offs for daily deposits.
Education
Bachelor of Science - Psychology
Christian Brothers University
Memphis, TN1998
Skills
- Ink Mixing
- Shipping
- Auditing
- Printing
- Picking & Packing
- STE Screen Making
- Microsoft Office Suite
- Excel Spreadsheets
- RF gun
- Supply Ordering & Management
- Electric pallet jack & forklift certification
- Project management
- 5S Program
Timeline
Screen Print Associate
Protective Industrial Products, Inc.
09.2023 - Current
Warehouse Clerk
Milwaukee Tool
05.2022 - 03.2023
Security Officer
MES
06.2019 - 02.2020
Laborer
Total Painting Services
01.2014 - 07.2018
Bar Manager
Lefty's
01.2013 - 06.2016
Bartender Shift Manager
Barbie's
02.2012 - 08.2014
Store Manager
Title Cash
09.2010 - 02.2012
Bachelor of Science - Psychology
Christian Brothers University