Deana Sehlinger
louisville,Kentucky
Summary
Professional salon management expert with robust history in beauty industry. Known for driving business growth through innovative service offerings and superior customer service. Reliable team leader who fosters collaboration and adapts to changing needs, ensuring high-quality results. Skilled in marketing, client retention, and staff development.
Overview
21
21
years of professional experience
Work History
Hair Salon Owner
Changes Hair Salon
07.2011 - Current
- Maintained a clean, safe, and welcoming salon environment for clients and staff members.
- Developed a loyal clientele with exceptional communication skills and attention to detail.
- Managed daily operations and overall business strategy
- Oversaw financial planning, budgeting, and accounting
- Led a team of stylists, including hiring training, along with performance evaluations
- Ensured compliance with industry regulations and standards
- Viewed financial statements regularly to identify areas for improvement in profitability and efficiency.
- Managed salon operations, ensuring efficient scheduling and high-quality customer service.
- Trained and mentored junior stylists, fostering professional growth and skill development.
- Established strong relationships with vendors, ensuring timely delivery of supplies and equipment maintenance support when needed.
- Evaluated industry trends to introduce innovative techniques and services for an enhanced client experience.
Master Stylist
Changes Hair Salon
06.2004 - Current
- Cultivated an inclusive salon atmosphere by providing a welcoming environment for clients of all backgrounds and hair types.
- Earned recognition as a top stylist within the salon due to dedication toward ongoing education and mastery of new techniques.
- Boosted client retention rate by consistently exceeding expectations in terms of skill, creativity, and attention to detail.
- Managed bookings to form bonds with loyal customers and remember hairstyle preferences.
- Colored and treated hair using modern technology.
- Maintained a loyal clientele through consistent delivery of exceptional customer service and high-quality results.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Developed loyal following of clients by providing high-quality services.
Brand Sales Representative
State Beauty Supply
09.2009 - 05.2011
- Developed and maintained relationships with salon owners
- Presented and demonstrated salon products to salon owners along with their staff
- Achieved and exceeded targeted sales goals
- Provided exceptional customer service, support along with ensured customer satisfaction
- Conducted market research to identify sales opportunities based on salon needs
- Collaborated with sales team to help develop promotional strategies along with sales campaigns
Education
Associate of Applied Science - Pharmacy
Sullivan University
Louisville, KY05-2010
Associate of Science - Cosmetology
Hair Design School
Louisville, KY06-2004
Skills
- Effective Communication
- Deal Negotiation Expertise
- Strong Client Relationship Management
- Relationship Building with Clients
- Market-Driven Flexibility
- Strong Interpersonal Skills
Timeline
Hair Salon Owner
Changes Hair Salon
07.2011 - Current
Brand Sales Representative
State Beauty Supply
09.2009 - 05.2011
Master Stylist
Changes Hair Salon
06.2004 - Current
Associate of Applied Science - Pharmacy
Sullivan University
Associate of Science - Cosmetology
Hair Design School
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