Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Tierra Del Sol
Sunland, CA
04.2018 - Current
Administered medication as directed by physician.
Monitored progress and documented patient health status changes to keep care team updated.
Led patient or group recreational activities for enhanced patient outcomes.
Assisted disabled clients to support independence and well-being.
Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
Provided staff coaching, mentoring and consultation to enhance performance and professional development.
Administrative Assistant/Accounting Assistant
Lloyd S. Berkett Insurance
Los Angeles, CA
07.2014 - 04.2018
Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Investigated daily variances and corrected errors to resolve discrepancies.
Used accounting software to prepare weekly and monthly financial reports.
Created detailed commission reports for clients and dealers both weekly and monthly.
Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
Reviewed general ledger entries and assessed accuracy.
Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Front Office Primary Care
Verdugo Hills Medical Center
Glendale, CA
12.2010 - 07.2014
Prepared and maintained correspondence, reports and claims in compliance with federal regulations and followed best practices in patient and family support.
Operated at full capacity on 24-hour schedule often with shifts during holidays and weekends to meet community demands.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Evaluated and assessed phone calls from facilities, physician offices, hospitals and patients to handle urgent issues and prioritize care.
Administrative Assistant/ Receptionist
Lloyd S. Berkett Insurance
Los Angeles, CA
11.2008 - 12.2010
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Scheduled office meetings and client appointments for staff teams.
Receptionist
GNW Insurance Company
10.1999 - 10.2008
Confirmed appointments, communicated with clients and updated client records.
Managed multiple tasks and met time-sensitive deadlines.
Answered central telephone system and directed calls accordingly.
Scheduled and confirmed appointments and meetings for senior management team.