Dean C Wells
Springfield,US
Summary
Recent graduate with foundational knowledge in Engineering and Computing with Management and hands-on experience gained through academic projects and pasted work experience. Demonstrates strong teamwork, problem-solving, and managerial skills. Prepared to start a professional career and make meaningful contributions with commitment and drive.
Overview
14
14
years of professional experience
Work History
Freelancer
Dean C Wells
06.2022 - Current
- Focused on providing good customer service by maintaining a high Quality .
- Engaged in continuous learning and development opportunities to promote continued performance improvement.
- Analyzed user feedback to gather input and identify areas required for improvement.
- Enhanced client satisfaction by delivering high-quality work within deadlines.
- Strengthened client relationships with consistent communication and timely project updates.
- Streamlined project workflows by identifying areas for improvement and implementing changes accordingly.
- Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.
- Developed customized solutions to address unique client needs, resulting in repeat business and referrals.
- Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
Operations Supervisor
Channell Farms
06.2010 - 10.2022
- Motivated and trained employees to maximize team productivity.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Identified individual employee's unique work styles and adapted management methods.
- Monitored call quality and provided individual constructive feedback to enhance performance and address areas in need of improvement.
- Determined quality assurance benchmarks and set standards for improvement.
- Maintained call center equipment in good working order to maximize productivity.
- Developed quality employees within call center to take over leadership positions.
Farm Maintenance Worker
Keplinger Farms
06.2018 - 09.2021
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Worked independently and as a team to process inbound and outbound phone calls from customers and authorities with a sense of urgency.
- Processed security, fire, and medical alarms for homes and businesses.
- Processed multiple accounts and maintained a low error ratio.
- Focused on providing good customer service by maintaining a high Quality Assurance score.
- Promoted to a specialist team which handles higher priority accounts.
- Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations.
- Engaged in continuous learning and development opportunities to promote continued performance improvement.
- Fed animals two times per day by providing fresh straw and hay.
- Checked system to receive orders and directions to correct item locations.
- Managed wide variety of plants, from seedlings to mature specimens, keeping soils and planting beds healthy and conducive for growth.
- Mulched and composted soil to appropriately vary soil conditions depending on specific plant needs.
- Enhanced farm productivity by performing routine maintenance on machinery and equipment.
- Ensured animal health through proper upkeep of barns, pens, and shelters.
- Increased overall efficiency of farming processes through expert knowledge of agricultural tools and equipment operation.
- Supported sustainable farming practices by implementing effective waste management systems for manure disposal and composting.
Food Service Worker
Dayton Dragons
04.2016 - 06.2018
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
Education
Bachelor of Science - Engineering And Computing With Management
Miami Un, United States
Oxford Ohio , United States01.2022
High School Diploma -
Northwestern Local Jr/Sr High School
Springfield Ohio, United States06.2018
Skills
- Customer service
- Planning and Coordination
- Management
- Quality Assurance
- Logistics Management
- Project Planning
- MRP and ERP systems
- Reading comprehension
- Multitasking and Organization
- Time management abilities
- Problem-solving aptitude
- Team Management
- Analytical Thinking
- Analytical Skills
- Productivity Improvement
- Inventory Management
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Engineering
- Human Resources
- Marketing
- Task Delegation
- Project Management
- Team building
- Written Communication
- Excellent work ethic
- Point of Sale Knowledge
- Bagging and Packaging
- Merchandise Restocking
- Maintaining Store Appearance
- Time management skills
- Staff Training
- Quality Assurance Controls
- Documentation and reporting
- Sales expertise
- Problem-solving skills
- Complaint resolution
- Verbal and written communication
- Cash Handling
- Multitasking Abilities
- Flexible and Adaptable
- Excellent Communication
- Customer Relations
- Operations Management
- Business Development
- Staff Management
- Negotiation
Timeline
Freelancer
Dean C Wells
06.2022 - Current
Farm Maintenance Worker
Keplinger Farms
06.2018 - 09.2021
Food Service Worker
Dayton Dragons
04.2016 - 06.2018
Operations Supervisor
Channell Farms
06.2010 - 10.2022
Bachelor of Science - Engineering And Computing With Management
Miami Un, United States
High School Diploma -
Northwestern Local Jr/Sr High School
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