Transition coordination professional prepared to drive impactful results through effective management of client transitions and support services. Known for collaborative teamwork and adaptability to changing needs. Proven skills in project management and client advocacy.
* Organizes, tracks, and builds a complete EMR for appropriate patient transition to home health providers with SOC (start of care) for each patient referred.
* Collaborates with intake teams and prioritizes large volumes of information.
* Exceptional customer service to all patients/families/referral sources.
*Utilize computer software application in word processing, spreadsheets, database and presentation software (MSWord, Excel, Access,Powerpoint)
* Responsible for handling confidential and non-routine information.
*Perform other duties as assigned
* Handled/resolved caregiver issues/or problems and schedule changes
* Serves as a point of contact for clients case managers and caregivers
* Participates in on call every other week
* Process payroll for caregivers and ensure hours are accurate
*Conducts potential caregiver interviews
* Maintaining files for client/caregivers and keeping them up to date
* Ability to act as a liaison between recruiter, hiring manager, and candidate along with other key areas of the business( Indeed, CareerBuilder, and Care.com)