Summary
Overview
Work History
Education
Skills
Timeline
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DeAndra Willis

Richmond,VA

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

3
3
years of professional experience

Work History

Receptionist

Glenburnie Nursing And Rehabilitation Center
02.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Managed multiple tasks and met time-sensitive deadlines.

Receptionist /Customer Service Representative

Adequate Heartbeats LLC
12.2020 - 01.2022
  • Corresponded with clients through email, telephone, or postal mail.
  • Organized, maintained and updated information in computer databases.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Responded to inquiries from callers seeking information.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Education

High School Diploma -

Charles City High School
Charles City, VA

Skills

  • Data Entry
  • Technical Support
  • Administrative Support
  • File Management
  • Scheduling
  • Mail Handling
  • Professional Demeanor
  • Office Administration
  • Customer/Client Relations
  • Verbal and Written Communication
  • Time Management

Timeline

Receptionist

Glenburnie Nursing And Rehabilitation Center
02.2022 - Current

Receptionist /Customer Service Representative

Adequate Heartbeats LLC
12.2020 - 01.2022

High School Diploma -

Charles City High School

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DeAndra Willis