A proven knowledge of people skills, warehouse operations, and training and development. Aiming to leverage my skills to successfully fill a part time position.
Overview
10
10
years of professional experience
Work History
CSD Lead
Walmart
08.2022 - Current
Conducted needs assessments to identify gaps in performance and develop targeted learning solutions
Developed and executed performance management programs to increase employee engagement and productivity
Trained and mentored new personnel hired to fulfill order filling roles.
Provided coaching and mentoring to employees.
Developed job-specific competencies and performance standards.
Developed and implemented successful onboarding program.
Order Filler
Walmart
06.2021 - 08.2022
Coordinated efficient organization, palletizing and transportation of completed packages
Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
Reviewed order slips, picked products and staged merchandize to be shipped.
Picked and packed order items.
Kept work areas neat, clean and free from debris.
Performed proper lifting and handling techniques to maintain safe working environment.
Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Collaborated with team members to complete timely orders and avoid delays.
Operations Manager
Cvs Health
12.2020 - 05.2021
Empowered employees by coordinating necessary resources to effectively handle needs and achieve objectives
Assisted customers with sales and service needs
Performed various financial activities such as cash handling, deposit preparation, and payroll Developed team culture focused on group success and continuous improvement
Acted as an interim store manager for over 10 stores through the district to ensure metrics goals were met
Verified receiving bill of ladings to ensure all merchandise was accurately received and accounted for
Train employees on new policies and applications, set performance goals, and provide evaluation feedback to direct reports
Supervise the reconciliation of all cash and inventory transactions
Ensure that the store is compliant with key company standards of shrink control, safety
Supervised operations staff and kept employees compliant with company policies and procedures.
Trained new employees on proper protocols and customer service standards.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Interacted well with customers to build connections and nurture relationships.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Developed and maintained relationships with external vendors and suppliers.
Training Shift Leader
Cvs Health
11.2020 - 12.2020
Performed closing procedures, closing store and counting down registers
Assisted with customer service resolutions throughout shift
Served customers by going above-and-beyond to offer exceptional support for all needs
Kept all areas clean, organized and in line with company professional standards.
Repair Technician
Halliburton
06.2016 - 06.2020
Restored function and performance with common and advanced repair actions, including lubricating parts and replacing components
Completed field repairs using good assessment, troubleshooting, and diagnostics abilities
Met best-in-class quality standards by inspecting and testing completed work to identify and resolve any defects
Provided compliance equipment training with new hires to ensure proper training and certification to operate job specific equipment
Lock out/Tag out certified to assist with various industrial sized equipment throughout the warehouse
Drill Bit Fabricator
03.2014 - 06.2016
Manufacturing drill bits
Supporting operations on the safety committee
Cross-trained in multiple departments throughout warehouse to assist wherever needed.
Education
High School Diploma -
Cybersecurity Certification -
Southern New Hampshire University
5.2024
Skills
problem solving
Sales Management
Training and development
Tine Management
The ability to constantly follow up
Adaptability to use microsoft tools
Knowledge of Microsoft word, excel, PowerPoint, and google mail