Summary
Overview
Work History
Education
Skills
Timeline
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De'Andre Coombs

Manchester

Summary

Detail-oriented Quality worker with a proven track record, excelling in product inspection and compliance. Demonstrated keen eye for detail and effective problem-solving skills, implementing corrective actions that significantly reduced customer dissatisfaction. Committed to maintaining high standards and excellent communication. Great hands on abilities and learning quickly.

Overview

9
9
years of professional experience

Work History

Quality Inspector

Pepperidge Farms
05.2024 - Current
  • Performed frequent visual inspections to root out tolerance and compliance issues.
  • Inspected outbound shipments and conducted random sampling of product quality.
  • Implemented corrective actions for non-conforming products, reducing the risk of customer dissatisfaction or returns.
  • Discarded and rejected products, materials and equipment not conforming with specifications.

Prep Cook

Boqueria Restaurant
04.2022 - 05.2024
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Retention Specialist

Comcast
07.2019 - 10.2021
  • Handled escalated customer complaints professionally, de-escalating situations while finding mutually beneficial resolutions.
  • Enhanced customer satisfaction levels with proactive communication and timely resolution of issues.
  • Negotiated contract renewals, securing continued business partnerships with satisfied clients.
  • Built constructive customer relationships to improve loyalty and recommendations.

Shipping and Receiving Clerk

Staples
09.2016 - 03.2020
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.

Education

High School Diploma -

William H. Hall High School
West Hartford, CT
06-2006

Skills

  • Product inspection
  • Visual inspection
  • Keen eye for detail

Timeline

Quality Inspector

Pepperidge Farms
05.2024 - Current

Prep Cook

Boqueria Restaurant
04.2022 - 05.2024

Retention Specialist

Comcast
07.2019 - 10.2021

Shipping and Receiving Clerk

Staples
09.2016 - 03.2020

High School Diploma -

William H. Hall High School

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De'Andre Coombs