DeAndre Gill
Federal Way,WA
Summary
Skilled Banquet Captain with solid background in overseeing banquet operations and leading service teams. Demonstrated ability to coordinate large-scale events, ensuring smooth service and high customer satisfaction. Known for strong leadership skills, problem-solving capabilities, and exceptional communication abilities. Noteworthy contributions include improving operational efficiency and enhancing team performance in previous roles.
Seasoned Food and Beverage Manager with strong background in overseeing operations of various dining establishments. Proficient in optimizing food and beverage cost, enhancing customer satisfaction, and implementing innovative marketing strategies aimed at increasing sales. Strong leadership skills with demonstrated ability to manage, train and motivate teams for peak performance. Notable success in improving operational efficiency while delivering superior quality services.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Banquet Captain
The Edgewater Hotel
Seattle, WA
04.2024 - Current
- Managed scheduling for all banquet personnel including assigning shifts and tracking hours worked.
- Supervised the set-up of buffets, ensuring quality presentation of all dishes.
- Conducted pre-shift meetings with staff to review daily events, tasks, and expectations.
- Assisted in setting up banquet tables, chairs, and linens for events.
- Collaborated closely with catering managers on upcoming events and their needs.
- Provided guidance and direction to banquet staff regarding setup, meal service, clean-up.
- Responded quickly to any unexpected changes or issues that arose during an event.
- Developed strong relationships with vendors to ensure prompt delivery of supplies.
Banquet Captain
University Of Washington, Seattle
Seattle, WA
01.2024 - 05.2024
- Maintained inventory of banquet equipment such as china, flatware, glassware.
- Supervised the set-up of buffets, ensuring quality presentation of all dishes.
- Monitored guest satisfaction levels throughout event duration.
- Conducted pre-shift meetings with staff to review daily events, tasks, and expectations.
- Organized banquet staff to ensure efficient service of guests.
- Collaborated closely with catering managers on upcoming events and their needs.
- Assisted in setting up banquet tables, chairs, and linens for events.
- Coordinated with food and beverage team on menu selections and serving times.
- Inspected banquet areas before each event to ensure they met standards of cleanliness.
- Provided guidance and direction to banquet staff regarding setup, meal service, clean-up.
Food & Beverage Manager/ Banquet Captain
Hilton Garden Inn Hotel
Redmond, WA
01.2023 - 02.2024
- Supervised and managed the daily operations of the food and beverage department, including staff scheduling, inventory control, cost management, menu planning and customer service.
- Developed and implemented standard operating procedures for all restaurant operations to ensure compliance with health regulations and quality standards.
- Organized special events such as banquets, receptions, weddings and other social functions to ensure successful execution of services.
- Ordered supplies for kitchen staff in order to maintain adequate levels of inventory for daily operations.
- Partnered with chefs in developing new recipes while maintaining a cost-effective approach that maximizes profits.
- Assisted with catering requests from external clients when necessary by coordinating menus, staffing needs, delivery schedules.
- Oversaw food and beverage operations, delivered day-to-day consistency and set and maintained highest food quality and service standards.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Assisted in setting up banquet tables, chairs, and linens for events.
- Coordinated with food and beverage team on menu selections and serving times.
- Provided guidance and direction to banquet staff regarding setup, meal service, clean-up.
- Managed scheduling for all banquet personnel including assigning shifts and tracking hours worked.
- Developed highly effective wait staff and kitchen personnel through continuous mentoring and consistent training sessions.
Banquet Captain
Marriott International
SeaTac, WA
01.2023 - 01.2024
- In Charge of banquet, catering functions satisfying clients on a everyday basis also in charge of scheduling and closing the bills everyday
- Organized banquet staff to ensure efficient service of guests.
- Coordinated with food and beverage team on menu selections and serving times.
- Supervised the set-up of buffets, ensuring quality presentation of all dishes.
- Provided guidance and direction to banquet staff regarding setup, meal service, clean-up.
- Conducted pre-shift meetings with staff to review daily events, tasks, and expectations.
- Verified accuracy of billing invoices prior to finalizing charges with customers.
- Managed scheduling for all banquet personnel including assigning shifts and tracking hours worked.
- Prepared weekly reports detailing event information such as number of guests served or revenue generated.
- Assisted in setting up banquet tables, chairs, and linens for events.
Houseman Supervisor
Hyatt
Bellevue, WA
03.2022 - 01.2023
- Conducted regular inspections of guest rooms and public areas to ensure they meet established standards of cleanliness.
- Ensured compliance with health codes and regulations during inspections from local authorities.
- Prepared work schedules and assigned tasks according to skillset, experience level, and availability of employees.
- Collaborated with other departments to coordinate workflow processes between teams.
- Directed and supervised team of 15 employees in daily operations.
- Developed strategies to improve team performance and productivity.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Trained new employees on company policies and procedures.
Catering Supervisor
The Catering Company
Kirkland, WA
11.2021 - 03.2022
- Monitored inventory levels of all food items to ensure adequate supplies were available when needed.
- Coordinated with vendors to acquire necessary supplies for catered events.
- Interacted with guests on a regular basis to ensure satisfaction with meals served at catered functions.
- Organized and oversaw banquet setup, service, breakdown, and storage of equipment.
- Reviewed bills from suppliers to verify accuracy before submitting them for payment.
- Scheduled deliveries of food items from vendors in order to meet deadlines for upcoming events.
- Trained new employees in proper meal preparation techniques, customer service etiquette, and safety protocols.
- Planned seating arrangements according to event requirements and customer preferences.
- Supervised and coordinated day-to-day activities of catering staff, including scheduling shifts and assigning tasks.
- Loaded and unloaded delivery vehicles with packages.
- Delivered items to customer's homes or businesses in a timely manner.
- Assisted in loading and unloading items into delivery vehicles.
- Delivered rush merchandise on tight schedules to meet customer targets.
Banquet captain
FareStart
Seattle, WA
08.2018 - 09.2020
- Assisted in setting up banquet tables, chairs, and linens for events.
- Organized banquet staff to ensure efficient service of guests.
- Coordinated with food and beverage team on menu selections and serving times.
- Supervised the set-up of buffets, ensuring quality presentation of all dishes.
- Provided guidance and direction to banquet staff regarding setup, meal service, clean-up.
- Conducted pre-shift meetings with staff to review daily events, tasks, and expectations.
- Monitored guest satisfaction levels throughout event duration.
- Maintained inventory of banquet equipment such as china, flatware, glassware.
- Resolved customer complaints promptly while maintaining a professional demeanor.
- Inspected banquet areas before each event to ensure they met standards of cleanliness.
- Developed strong relationships with vendors to ensure prompt delivery of supplies.
- Prepared weekly reports detailing event information such as number of guests served or revenue generated.
- Trained new employees on proper sanitation practices, customer service etiquette.
- Responded quickly to any unexpected changes or issues that arose during an event.
- Supervised food preparation, delivery, and quality to ensure satisfaction.
- Communicated with venue personnel to coordinate event logistics.
- Ensured all banquet staff adhered to uniform and grooming standards.
- Liaised with kitchen staff to ensure timely and accurate food service during events.
- Developed and maintained positive relationships with vendors and suppliers for event needs.
- Implemented strategies to enhance service efficiency and guest experience during banquet events.
- Coordinated setup, execution, and breakdown of banquet events, ensuring seamless operations.
- Oversaw inventory management, including equipment and linens, to meet event specifications.
- Facilitated communication between event hosts and staff to ensure smooth operation and guest satisfaction.
Banquet Captain
Bellevue Club Hotel
Bellevue, WA
09.2018 - 03.2020
- Responsible for delivering a memorable experience through leading a banquet staff with honor professionalism, and experience
- Assisted in setting up banquet tables, chairs, and linens for events.
- Organized banquet staff to ensure efficient service of guests.
- Coordinated with food and beverage team on menu selections and serving times.
- Supervised the set-up of buffets, ensuring quality presentation of all dishes.
- Ensured adherence to health codes and regulations during food preparation and service.
- Provided guidance and direction to banquet staff regarding setup, meal service, clean-up.
- Conducted pre-shift meetings with staff to review daily events, tasks, and expectations.
- Verified accuracy of billing invoices prior to finalizing charges with customers.
- Monitored guest satisfaction levels throughout event duration.
- Managed scheduling for all banquet personnel including assigning shifts and tracking hours worked.
- Trained new employees on proper sanitation practices, customer service etiquette.
- Collaborated closely with catering managers on upcoming events and their needs.
- Prepared weekly reports detailing event information such as number of guests served or revenue generated.
Banquet Server/Bartender/ Houseman
Motif Seattle
Seattle, WA
05.2010 - 02.2019
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Greeted guests upon arrival and provided assistance throughout the event.
- Provided prompt, friendly service to all guests during banquets or catered events.
- Carried trays of food items from kitchen to dining areas.
- Served beverages and appetizers to guests in an efficient manner.
- Replenished buffet lines with fresh foods as needed.
- Maintained cleanliness of work area throughout shift including tables, chairs and floors.
- Followed proper sanitation guidelines when handling food items.
- Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
- Communicated with chefs regarding any special requests from guests.
- Set up stations for serving meals according to established guidelines.
- Cleared away used plates and utensils following end of meal service.
- Assisted with closing duties such as restocking supplies, wiping down surfaces.
- Served food and beverages to customers.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Assisted in setting up the bar for service shift.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Transported dirty linen from guest rooms to laundry area using appropriate equipment.
- Assisted in setting up meeting spaces for events or conferences.
- Straightened rooms by placing personal items on dressers, mopping floors and vacuuming carpets.
- Assisted in setting up meeting rooms and banquet halls according to event specifications.
Catering Supervisor/Captain
Precise Catering
Renton, WA
01.2005 - 08.2018
- Responsible for leading catering staff in serving guests during banquet functions
- Maintain complete knowledge of service requirements such as pre-function menu selections, appearance, major ingredients, texture, and methods of proper food and beverage service
- Oversees all logistical and staffing arrangements for functions
- Enter and post events in Sales and Catering Software
- Assist with maintaining appropriate levels of dry goods and items held for guests' consumption
- Responsible for checking and maintaining cleanliness and neatness for table set-ups
- Monitor guest needs on a continual basis
- Handle the tasks of inspecting banquet areas at the end of function to ensure that all equipment is returned to its proper area and all areas are clean
- Monitored inventory levels of all food items to ensure adequate supplies were available when needed.
- Supervised and coordinated day-to-day activities of catering staff, including scheduling shifts and assigning tasks.
Banquet Captain
Arctic Club Seattle
Seattle, WA
06.2015 - 05.2016
- In charge of banquet team delivering great experiences and customer service
Education
Associate - Business Management
Pasadena City College
01.2006
Skills
- Catering
- Management
- Supervising experience
- Training & development
- Analysis skills
- Security
- Food service
- Banquet Experience
- Customer service
- Coffee Experience
- Busser
- Heavy Lifting
- Restaurant Experience
- Bartending
- Microsoft Word
- POS
- Upselling
- Guest Services
- Cooking
- Cash Handling
- Inventory Control
- Restaurant Management
- Serving Experience
- Pricing
- Microsoft Office
- Food Preparation
- Cleaning Experience
- Employee Orientation
- Microsoft Powerpoint
- Leadership
- Host/Hostess
- Hotel experience
- Hospitality
- Communication skills
- Events management
- Serving
- Kitchen management
- Problem management
- Driving
- Cash register
- Cost control
- Guest relations
- Marketing
- Ability to lift over 50lbs
- Ability to multi-task
- Excels in upselling
- Excellent communication skills
- Knowledge of ABC laws
- Food handlers card
- Great eye for detail
- Great customer service
- Banquet setup
- Staff management
- Staff supervision
- Table setting expertise
- Dietary restriction planning
- Team management
- Menu planning
- Employee development
- Food item purchasing
- Beverage management
- Staff leadership
- Corporate event management
Certification
- Non-CDL Class C
- Guard Card
Additional Information
Dependable, reliable, patient and a hard worker. Eager to learn and able to catch on quickly to new concepts. Ability to work well with others as well independently. Works well under deadlines and pressure. Provides a professional image at all times through appearance and dress.
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
- Title: Banquet Captain
Timeline
Banquet Captain
The Edgewater Hotel
04.2024 - Current
Banquet Captain
University Of Washington, Seattle
01.2024 - 05.2024
Food & Beverage Manager/ Banquet Captain
Hilton Garden Inn Hotel
01.2023 - 02.2024
Banquet Captain
Marriott International
01.2023 - 01.2024
Houseman Supervisor
Hyatt
03.2022 - 01.2023
Catering Supervisor
The Catering Company
11.2021 - 03.2022
Banquet Captain
Bellevue Club Hotel
09.2018 - 03.2020
Banquet captain
FareStart
08.2018 - 09.2020
Banquet Captain
Arctic Club Seattle
06.2015 - 05.2016
Banquet Server/Bartender/ Houseman
Motif Seattle
05.2010 - 02.2019
Catering Supervisor/Captain
Precise Catering
01.2005 - 08.2018
- Non-CDL Class C
- Guard Card
Associate - Business Management
Pasadena City College
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