Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Deandre Heard

Conway,AR

Summary

Proven track record in enhancing customer satisfaction and streamlining online shopping at Kroger, showcasing excellent communication and problem-solving skills. Adept at fostering teamwork, this diligent individual significantly contributes to workplace efficiency and quality service. Expertise in customer service and adept in financial transactions, prioritizing integrity and respect in all interactions.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work History

Ecommerce

Kroger
10.2023 - Current

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Produce Associate

Walmart Neighborhood Market
07.2022 - 08.2023
  • Stocked fruits and vegetables and removed old or poor quality products.
  • Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.

Sales Associate

Hibbet Sports
10.2020 - 06.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

University of Central Arkansas
Conway, AR
08.2023 - 05.2027

Seark College
Pine Bluff, AR
01.2022 - 05.2022

High School Diploma -

Watson Chapel High School
Pine Bluff, AR
05.2018

Skills

Excellent customer service and communication skills, due to the accumulated experience I've gathered from different jobs over the years

A team orientated individual, who not only knows the importance of teamwork, but knows how to properly engage and cooperate with colleagues

Diligent and studious, as it pertains to research and studies

A problem solving, and solution-based personality who knows the importance of time management, and critical thinking

Additional Information

One who honors productivity, and gradually improving each day in any way I can.


Values the art of dialogue, and building familiarity amongst peers.


My mantra is to always maintain a calm and sound mind, it enables you to properly assess and deal with any situation.


Known for high productivity levels and the ability to efficiently complete tasks. Seeking career advancement and a challenging environment to prepare, and give myself all the experience I need for upcoming future goals.

Timeline

Ecommerce

Kroger
10.2023 - Current

University of Central Arkansas
08.2023 - 05.2027

Produce Associate

Walmart Neighborhood Market
07.2022 - 08.2023

Seark College
01.2022 - 05.2022

Sales Associate

Hibbet Sports
10.2020 - 06.2022

High School Diploma -

Watson Chapel High School
Deandre Heard