Deandre Hover
Jacksonville,FL
Summary
Overall, I have 2.5 years of food service experience and half a year of retail experience. I am a dynamic service leader with a proven track record at Chipotle, excelling in inventory control and customer engagement. Enhanced service speed during peak hours and trained staff to elevate performance. Known for problem-solving and maintaining high sanitation standards, ensuring exceptional dining experiences and operational efficiency.
Overview
4
4
years of professional experience
2
2
Certification
Work History
Service Leader
Chipotle
Jacksonville, FL
02.2025 - Current
- Oversaw day-to-day operations, ensuring timely completion of all tasks.
- Implemented procedures to accelerate service speed during peak hours.
- Monitored inventory levels, reducing waste through effective stock management.
- Enforced cleanliness and sanitation standards in food preparation areas.
- Resolved customer complaints promptly to ensure positive dining experiences.
- Provided guidance to employees, enhancing overall performance and productivity.
Team Sports Sales Associate
Dick's Sporting Goods, Inc
Jacksonville, FL
10.2024 - 04.2025
- Assisted customers in selecting team sports equipment and apparel.
- Collaborated with team members to manage inventory and restock shelves.
- Processed customer transactions accurately using point-of-sale systems.
- Organized merchandise displays to enhance product visibility and appeal.
- Educated customers on product features and benefits for informed purchases.
- Conducted regular inventory audits to ensure stock accuracy and availability.
- Handled customer complaints professionally and efficiently.
- Regularly lifted 100+ pounds
Kitchen Lead
Chipotle
Jacksonville, FL
12.2023 - 11.2024
- Assisted in food preparation and assembly for customer orders.
- Maintained cleanliness and organization of kitchen and food prep areas.
- Followed safety and sanitation guidelines to ensure a safe work environment.
- Collaborated with team members to meet customer service standards.
- Trained new staff on kitchen procedures and best practices.
- Participated in daily opening and closing procedures for the kitchen.
- Maintained accurate records of inventory, supplies, and orders.
Team Trainer
Arby's
Jacksonville, FL
02.2022 - 12.2023
- Provided guidance to team members on best practices in customer service.
- Led by example, upholding company policies and exemplifying desired behaviors.
- Trained employees on additional job positions to maintain coverage of roles.
- Documented performance, safety and customer service needs to improve operations.
Education
Associate of Science - Advanced Manufacturing
FSCJ
Jacksonville, FL06-2024
High School Diploma -
Englewood Highschool
Jacksonville06-2024
Skills
- Service management
- Inventory control
- Customer engagement
- Sanitation standards
- Employee training
- Team collaboration
- Attention to detail
- Problem solving
- Performance coaching
- Equipment maintenance
- Time management
- communication
- Data management
- Professional demeanor
- Microsoft office
- Math proficiency
Certification
- OSHA 30
- Servsafe Certification
Languages
English
Proficient (C2)
C2
Accomplishments
- Bright Futures
Affiliations
- Roller Skating
- Minecraft
- Reading
- Learning
- Working
References
References available upon request.
Timeline
Service Leader
Chipotle
02.2025 - Current
Team Sports Sales Associate
Dick's Sporting Goods, Inc
10.2024 - 04.2025
Kitchen Lead
Chipotle
12.2023 - 11.2024
Team Trainer
Arby's
02.2022 - 12.2023
Associate of Science - Advanced Manufacturing
FSCJ
High School Diploma -
Englewood Highschool