Dynamic and dedicated professional with extensive experience at San Simeon By The Sound, excelling in housekeeping and customer service. Proven ability to enhance operational efficiency through effective training and crisis intervention techniques. Skilled in behavior observation and maintaining high hygiene standards, contributing to improved guest satisfaction and a safe environment.
Overview
22
22
years of professional experience
Work History
Housekeeper
San Simeon By The Sound
12.2023 - 02.2025
Supervised daily cleaning operations, ensuring adherence to hygiene standards and protocols.
Trained and mentored junior staff on efficient housekeeping practices and safety measures.
Developed and implemented improved cleaning schedules, enhancing operational efficiency across facilities.
Conducted regular inspections to maintain quality control of cleaning services provided.
Managed inventory of cleaning supplies, optimizing usage and reducing waste through effective stock management.
Collaborated with maintenance teams to address facility issues promptly, improving overall guest satisfaction.
Assisted in developing training materials for new hires, promoting consistent service delivery standards.
Streamlined communication processes among housekeeping teams, fostering a collaborative work environment.
Environmental Services Housekeeper
Westhampton Care Center
02.2021 - 10.2024
Maintained cleanliness and sanitation standards in patient rooms, common areas, and restrooms.
Operated cleaning equipment including floor buffers and extractors to ensure facility hygiene.
Trained new staff on proper cleaning techniques and safety protocols to enhance team efficiency.
Implemented inventory control measures for cleaning supplies, reducing waste and ensuring availability.
Collaborated with healthcare personnel to address specific cleaning needs for infection control compliance.
Conducted routine inspections of work areas to identify maintenance needs and improve overall cleanliness.
Developed efficient cleaning schedules that optimized workflow while minimizing disruption to facility operations.
Provided feedback on cleaning processes, contributing to continuous improvement initiatives within the department.
Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
Practiced established infection control methods to reduce risks to patients, families, and medical staff.
Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
Mental Health Technician
Crossroads Of Southern Nevada
09.2015 - 02.2021
Provided direct patient care, ensuring safety and comfort during treatment sessions.
Monitored patient behavior and reported significant changes to clinical staff.
Assisted with therapeutic activities, promoting engagement and recovery among patients.
Collaborated with multidisciplinary teams to develop comprehensive care plans for patients.
Trained new staff on hospital protocols and effective patient interaction techniques.