Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deandre Johnson

Pontiac,MI

Summary

Skilled in problem-solving and customer service, I significantly enhanced client satisfaction and operational efficiency at Morris Property Management LLC. My expertise spans property maintenance and groundskeeping, ensuring top-notch service delivery and team collaboration. Achievements include streamlining processes to boost productivity by over 30%, demonstrating a commitment to excellence and a proactive approach to challenges.

Overview

12
12
years of professional experience

Work History

Owner/Operator

DEE’Z RESIDENTIAL & COMMERCIAL LANDSCAPING & SNOW
11.2020 - Current

• Provide comprehensive assistance to customers with yard cleanups, home organization, and snow removal for both residential and commercial properties.

• Oversee day-to-day business operations, ensuring smooth execution of services.

• Deliver outstanding customer service by addressing concerns promptly, resolving issues professionally, and building strong client relationships.

• Manage financial responsibilities, including budgeting, expense tracking, and invoice processing, to maintain the financial health of the business.

• Promote a safe work environment by adhering to company policies and best practices.

• Handle customer complaints professionally, gathering necessary information to make informed decisions and resolve issues effectively.

• Maintain a clean and organized workspace, ensuring customer satisfaction and demonstrating a commitment to high standards of cleanliness and professionalism.

Maintenance Crew Member

Morris Property Managment LLC
03.2013 - Current

• Perform routine maintenance and repairs for residential and commercial properties, including plumbing, electrical, HVAC systems, and general carpentry.

• Conduct regular inspections to identify maintenance needs and ensure compliance with safety and building codes.

• Assist with landscaping, yard maintenance, and snow removal to maintain property curb appeal and accessibility.

• Collaborate with property managers to prioritize and complete work orders in a timely and efficient manner.

• Respond promptly to tenant requests and emergency maintenance issues, providing exceptional service to uphold tenant satisfaction.

• Utilized tools and equipment safely and effectively, adhering to company policies and safety guidelines.

• Maintain detailed records of maintenance tasks, inventory, and repairs for accurate documentation and reporting.

• Ensure cleanliness and organization of workspaces, tools, and common property areas after completing tasks.

Education

Diploma - General Studies

Pontiac Northern High School
Pontiac, MI

Skills

    Problem solving

    Customer service oriented

    Team collaboration

    Time management

    Property maintenance

    Groundskeeping

Timeline

Owner/Operator

DEE’Z RESIDENTIAL & COMMERCIAL LANDSCAPING & SNOW
11.2020 - Current

Maintenance Crew Member

Morris Property Managment LLC
03.2013 - Current

Diploma - General Studies

Pontiac Northern High School
Deandre Johnson