DeAndre Jones
Taylor,MI
Summary
Adept individual with more than 10 years working as Manager and employee for Top companies. Determined and experienced in mentoring and challenging team members to meet and exceed company goals.
Overview
13
13
years of professional experience
Work History
Managing Owner
Lux Mobile Wash LLC
2023.02 - Current
- Increased company profits by implementing effective cost-saving strategies and streamlining processes.
- Established strong business relationships with vendors, resulting in improved pricing and contract terms.
- Developed and implemented successful marketing strategies, leading to significant growth in new clients and overall revenue.
- Managed a high-performing team of professionals, fostering a positive work environment that encouraged collaboration and innovation.
General Manager
VISION STUDIOS, LLC
2021.06 - 2023.02
- Reported issues to higher management with great detail.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Resolution Analyst
QUICKEN LOANS
2020.07 - 2021.06
- Work with internal and external clients to resolve loan issues
- Obtain outstanding collateral from clients and closing agents
- Identify patterns and trends within audit and provide regular feedback to leadership on issues and opportunities for improvement
- Work closely with Transaction Management, Operations, Accounting, Servicing and Client Relations teams to ensure loans are made available for trade in timely manner
Sky Club Ambassador
DELTA AIRLINES
2017.01 - 2020.06
- Acting as club host or hostess and providing direction as needed
- Selling and renewing memberships
- Re-ticketing members in case of missed flights and/or (IROPS).
- Used critical thinking to break down problems, evaluate solutions and make decisions
Account Manager
Billionaire Dreams Music Group, LLC
2014.08 - 2017.01
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
- Liaised with marketing and sales teams to develop targeted campaigns.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
PERSONAL BANKER
BANK OF AMERICA
2010.12 - 2014.08
- Managed customer account by opening new accounts and closing old accounts
- Engaged in professional development activities that benefited both employees and customers
- Solicited prospective customers through daily outbound calling
- Contributed to profit and growth by achieving individual and team production goals.
Education
Licenses & Certifications
Pilot Certificate - Aviation
Michigan Flyers
Ann Arbor, MI06.2023
High School Diploma - undefined
DETROIT URBAN LUTHERAN HIGH SCHOOL
DETROIT, MI2008
Skills
- Account Management
- Business Planning
- Verbal and Written Communication
- Proposal Writing
- Training and Development
- Coaching and Mentoring
- Employee Performance Evaluations
- Flight Plans
- Improvement Strategies
- Client Relationship Management
- Conflict Resolution Techniques
- Staff Management
Affiliations
Certifications MICHIGAN COMISSION OF LAW ENFORCEMENT STANDARDS CERTIFICATE
Part time Jobs
05/2022 to 09/2022
Crew Resources
Kalitta Air, LLC – Belleville, MI
· Maintain monthly crew schedules for current and future flying which comply with FARs, pilot contract, and company policy
· Respond immediately to all operational irregularities and new flying requests to ensure least impact to customer and maximum revenue for company
06/2021 to 09/2021
Private Investigator
SHADOW INVESTIGATIONS – Farmington, MI
· Investigates Insurance and other Claims
· Develops investigative plan of action
· Prepares and files detailed investigative reports
· Prepares written and recorded Statements
· Processes evidence, prepares court cases, and provides legal testimony
10/2016 to 07/2017
AGENT
ENTERPRISE CAR RENTAL – Romulus, MI
· Advised and reviewed rental charges
· Greeted all customers using prescribed, appropriate dialogue as arrived on lot.
05/2016 to 09/2016
APPLE CALL CENTER TECH SUPPORT
MINACS – Southfield, MI
· Provided over the phone troubleshooting for all Apple IOS devices
· Resolved service issues and provided high quality customer service.
03/2015 to 10/2015
Assembly Line Worker
FCA CHRYSLER – Toledo, OH
· Performed production work in factories such as starting, operating, stopping, and cleaning machines
· Completed thorough inspections of products to ensure high quality.
Timeline
Managing Owner
Lux Mobile Wash LLC
2023.02 - Current
General Manager
VISION STUDIOS, LLC
2021.06 - 2023.02
Resolution Analyst
QUICKEN LOANS
2020.07 - 2021.06
Sky Club Ambassador
DELTA AIRLINES
2017.01 - 2020.06
Account Manager
Billionaire Dreams Music Group, LLC
2014.08 - 2017.01
PERSONAL BANKER
BANK OF AMERICA
2010.12 - 2014.08
Licenses & Certifications
Pilot Certificate - Aviation
Michigan Flyers
High School Diploma - undefined
DETROIT URBAN LUTHERAN HIGH SCHOOL
Similar Profiles
Jennifer PickettJennifer Pickett
Operation Specialist at Bad Girls Mobile RV, Marine and Auto Wash LLC.Operation Specialist at Bad Girls Mobile RV, Marine and Auto Wash LLC.
Dakota RiggsDakota Riggs
Owner at Riggs’ Mobile Car Wash LLCOwner at Riggs’ Mobile Car Wash LLC
Daniel LaraDaniel Lara
Business Owner at Danny's Mobile Car Wash and DetailingBusiness Owner at Danny's Mobile Car Wash and Detailing