Summary
Overview
Work History
Education
Skills
Certification
Hazardous Area Certification
Timeline
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Deandre Morrison

Chicago,IL

Summary

Dynamic sales associate with a proven track record at Jewel Osco, excelling in customer service and relationship building. Recognized for implementing effective inventory management and training programs, enhancing team performance and boosting customer satisfaction. Skilled in cash handling and problem-solving, consistently achieving sales targets while fostering a positive shopping environment.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Sales Associate

Jewel Osco
10.2024 - Current
  • Enhanced customer relationships through attentive service and product knowledge.
  • Trained new staff on sales techniques and product features to improve team performance.
  • Implemented inventory management procedures to optimize stock levels and reduce discrepancies.
  • Analyzed sales data to identify trends, informing strategic decisions for promotions and displays.
  • Collaborated with marketing team to develop effective in-store promotions, increasing customer engagement.
  • Led weekly sales meetings to review targets, share best practices, and motivate team members.
  • Streamlined checkout processes, reducing wait times and enhancing overall customer satisfaction.
  • Developed training materials for onboarding new associates, improving learning efficiency and retention rates.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Warehouse Associate

Energeo Staffing
03.2018 - 08.2024
  • Operated forklifts and hand trucks to transport goods efficiently within warehouse.
  • Contributed to the process of receiving and inspecting shipments to maintain accuracy and quality.
  • Maintained organized inventory storage, ensuring easy access to products when needed.
  • Learned safety protocols and best practices for handling materials in warehouse environment.
  • Collaborated with team members to achieve daily operational goals effectively.
  • Participated in regular training sessions to enhance skills and knowledge of warehouse systems.
  • Supported order fulfillment by picking, packing, and preparing items for shipment accurately.
  • Communicated effectively with supervisors regarding inventory levels and potential issues encountered.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as Number pounds.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Assisted in reducing product damage by properly handling and storing materials.

Assembly Line Worker

Midway Staffing
04.2016 - 01.2018
  • Controlled assembly line devices to enhance production workflow.
  • Inspected components for quality assurance, identifying defects and ensuring compliance with standards.
  • Collaborated with team members to optimize workflow and reduce downtime on the production line.
  • Trained new employees on safety protocols and operational procedures, fostering a culture of safety.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
  • Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
  • Performed visual and functional inspection of components to determine quality and identify defects.
  • Operated assembly line machinery to ensure efficient production processes.
  • Operated machinery and tools to assemble components with precision and efficiency.
  • Collaborated with team members to streamline production processes and improve workflow.
  • Conducted quality inspections on finished products, ensuring adherence to safety standards.
  • Trained new employees on assembly techniques and safety protocols for operational efficiency.
  • Maintained cleanliness and organization of work area to promote a safe working environment.
  • Assisted in troubleshooting equipment issues, minimizing downtime during production shifts.
  • Implemented process improvements that enhanced productivity and reduced material waste.
  • Coordinated with supervisors to address production challenges and optimize resource allocation.
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Boxed, labeled, and transported items to support assembly operations.

Merchandise Associate

SAS Retail Services
08.2012 - 02.2016
  • Oversaw stock amounts to avert inventory discrepancies.
  • Greeted, serviced, and thanked all customers.
  • Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
  • Collaborated closely with fellow associates, sharing best practices for visual merchandising techniques and improving overall store performance.
  • Managed inventory levels to ensure optimal stock availability and minimize discrepancies
  • Trained and mentored new associates on merchandise handling and store procedures
  • Implemented visual merchandising strategies to enhance product presentation and drive sales
  • Collaborated with team members to organize promotional displays and seasonal setups
  • Analyzed sales trends to assist in inventory planning and restocking decisions
  • Streamlined receiving processes, improving efficiency of merchandise processing
  • Conducted regular audits of inventory accuracy, identifying areas for improvement
  • Maintained cleanliness and organization of the sales floor, ensuring a positive shopping environment
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.

Education

General Studies

Roberto Clemente Community Academy
1147 North West Ave Chicago, Illinois
03.2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Cash handling
  • Money handling
  • Flexible schedule
  • Verbal/written communication
  • Cash register operation
  • Stocking and receiving
  • Cash handling accuracy
  • Client service
  • Conflict resolution
  • Store opening and closing
  • Sales expertise
  • Product sales
  • Customer needs assessment
  • Complex Problem-solving
  • Sales strategies
  • Meeting deadlines
  • Cleaning techniques
  • Inventory tracking
  • Order processing
  • Business development
  • Shipment processing
  • Friendly and outgoing
  • Customer engagement
  • Merchandising
  • Positive and professional

Certification

• Hazardous Are Certification

Hazardous Area Certification

• Certified in Production and Inventory Management.

Certified logistics Associate.

Certified Professional Sales Leader.

OSHA Certification

Certified forklift Operator

Timeline

Sales Associate

Jewel Osco
10.2024 - Current

Warehouse Associate

Energeo Staffing
03.2018 - 08.2024

Assembly Line Worker

Midway Staffing
04.2016 - 01.2018

Merchandise Associate

SAS Retail Services
08.2012 - 02.2016

General Studies

Roberto Clemente Community Academy

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Deandre Morrison