Deandre Perkins

The Program Assistant is a support to the directors, clients, employees and potential employees.

Provide courteous, first line communication with employees and potential employees.

Assemble and submit all reports for Wraparound Milwaukee audits: clinical reports, employee database, client progress notes, transcripts and any other records request.

Oversee the referral process to ensure care coordinators are responded to within 48 hours of receipt of referral and potential clients are connected to a provider.

Oversees maintenance of employee/client database and records, including transcripts, background checks, drivers license, insurance, training.

Communicate all updates and expectations from Wraparound Milwaukee.

Maintain all attendance records for meetings and outings.

Ensure an equitable hiring process.

Review and approve providers notes.

• Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
• Ensured compliance with all safety regulations throughout the store premises.
• Supervised cash handling processes to ensure accuracy of transactions.
• Coordinated with vendors to secure product availability at competitive prices.
• Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
• Assisted in recruiting efforts by interviewing candidates for open positions in the store.
• Provided leadership support during peak business hours by motivating staff members to meet targets.

• Assisted teachers in creating lesson plans and providing instructional materials.
• Supervised students in the classroom, cafeteria, hallways and playgrounds.
• Graded assignments, tests and papers according to teacher instructions.
• Provided one-on-one support for special needs students.
• Instructed students individually or in groups to reinforce learning concepts.
• Assisted with the development of Individual Education Plans.
• Facilitated small group instruction sessions on various topics.
• Conducted parent-teacher conferences to discuss student progress and behavior issues.
• Encouraged students to take an active role in their own learning process.

• Trained and managed a team of 5 front-end developers.
• Evaluated customer feedbacks and identified areas for improvement in product design.
• Managed release schedules and ensured timely delivery of projects.
• Collaborated with marketing teams to implement new features on websites.
• Developed and implemented strategies to improve customer experience.
• Helped employees perform at peak productivity with morale-boosting programs and motivational techniques.
• Created and optimized employee schedules for shift coverage.
• Evaluated financial reports and trend forecasts.