DeAndre Scott

• Inbound Customer support representative
• Process and negotiate payments with customers
• Assist customers with processing payments as well as setting up payment arrangements on past due balances
• Recommend various products to protect the longevity of customers devices
• Recommend various wireless data plans
• Financial Services / Credit

- Mentor onboarding representatives on our credit review process

- Review and process credit applications

- Assist the company with reviewing and eliminating fraudulent credit applications

• Door to door sales
• Pitch various products such as Life Insurance, Fixed annuities, and Medicare, etc.
• Outside Sales
• Cold call prospects (mainly Medicare recipients)
• Book meetings through OCS (Online System for Client Relationships)
• Meet with prospects - recommend different financial products based on clients needs, done through a thorough fact finding process
• Service existing clients.

• Cold/warm call on prospects/referrals
• Meet with prospects to obtain financial information through a thorough "fact finding" process
• Experience with CRM salesforce
• Help prospects with budgeting before customizing a financial analysis
• Recommend the appropriate financial products to help clients achieve their financial goals.

• Inbound/outbound sales - Informing customers on the minimum coverage needed and up-selling additional coverage
• (Auto, renters, homeowners etc.)
• Work with various dealerships to insure new car owners
• Review customer's motor vehicle report and reconcile as need.

• Inbound and outbound sales representative - convert original medicare recipients into medicare advantage plans.