Summary
Overview
Work History
Education
Skills
Timeline
Generic

DeAndre Smith

Cypress,TX

Summary

Driven and energetic Manager bringing years of expertise in personnel training and development. Proven history of applying strong relationship building, decision making and planning strengths to promote business objectives. Commended for managing high-volume task loads with efficiency and effective delegation.

Skilled property management professional experienced in tenant relations, office management and maintenance coordination. Successful at balancing tenants rights with business considerations to achieve financial targets. Excellent interpersonal, communication and leadership abilities.

Overview

4
4
years of professional experience

Work History

Frontend Lead

Walmart
Katy, TX
05.2024 - Current
  • Coordinated with back-end developers to ensure proper functioning of front end applications.
  • Prepared weekly schedules for cashiers based on customer demand and staffing availability.
  • Investigated discrepancies in financial statements or accounting reports.
  • Maintained accurate records of financial transactions using POS systems or manual registers.
  • Participated in meetings with other managers to discuss operational plans or initiatives.
  • Ensured compliance with relevant laws and regulations related to cash handling operations.
  • Assisted customers with questions, complaints, and issues regarding their purchases or accounts.
  • Managed the store's inventory levels by conducting regular audits and ordering new stock as needed.
  • Monitored cashiers to ensure accuracy in transactions and compliance with company policies.
  • Recruited, trained, and supervised staff members while providing guidance and support when necessary.
  • Performed administrative tasks such as filing paperwork or preparing documents for audits.
  • Provided feedback to management regarding employee performance issues or opportunities for improvement.
  • Developed strategies to increase customer satisfaction ratings through improved service standards.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.

Leasing Manager

Domain on the Parkway (320 Units)
Houston , TX
04.2023 - 05.2024
  • Received, checked and processed applications for new leases.
  • Increased occupancy through dynamic marketing initiatives.
  • Collaborated with property managers to keep units ready for new tenants and oversee smooth moves.
  • Conducted surveys of property market to obtain information on current trends.
  • Provided potential tenants tours of properties.
  • Ran background checks on potential tenants to evaluate criminal records and credit statuses.
  • Trained staff on compliance, policies and procedures to maximize success.
  • Marketed and advertised vacancies on media and advert channels to attract potential tenants.
  • Wrote and filed reports each day on current leasing activities.
  • Created and managed effective marketing strategies.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Managed day-to-day activities involving tenants, subcontractors and property management.
  • Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
  • Post rent in the absences of Assistant Property Manager
  • Process AME (Monthly Close Out) in the absences of Assistant Property Manager

Leasing Manager

The Abbey at Briar Forest (680 Units)
Houston, TX
06.2021 - 04.2023
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Contacted and followed up with tenants on renewal notices.
  • Encouraged prospective tenants to fill out applications after property tours.
  • Conducted background checks on applicants.
  • Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
  • Escalated critical issues to property manager to deliver immediate resolution.
  • Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
  • Checked rental eligibility by following company's verification process.
  • Developed strong, professional relationships with residents by initiating collaboration and delivering exemplary service and engagement.
  • Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
  • Handled resident complaints and expedited maintenance requests.
  • Built relationships with service vendors and submitted associated billing statements.
  • Submitted Purchase orders to venders and closed billing statements.
  • Post money order/checks when the assistant manager is absent.
  • Received, checked and processed applications for new leases.
  • Collaborated with property managers to keep units ready for new tenants and oversee smooth moves.
  • Marketed and advertised vacancies on media and advert channels to attract potential tenants.
  • Wrote and filed reports each day on current leasing activities.

Leasing Agent

Rockwell Management
Houston, TX
04.2021 - 06.2021
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Contacted and followed up with tenants on renewal notices.
  • Encouraged prospective tenants to fill out applications after property tours.
  • Conducted background checks on applicants.
  • Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
  • Escalated critical issues to property manager to deliver immediate resolution.
  • Showed tenants around properties, highlighting features and redirecting concerns to capture interest.

Education

High School Diploma -

Westfield High School
Houston, TX
4 2015

Skills

  • Employee development and training
  • Analytical mastery
  • Posting Money
  • AME
  • One-Site/RealPage
  • AI Revenue Management
  • Bluemoon
  • Microsoft Office
  • Administrative skills
  • Listening skills
  • Conflict management
  • Opening and closing procedures
  • Background checks
  • Application processing
  • Sales and Marketing
  • Purchase Orders
  • Invoices
  • Team management
  • Knowledge of leasing and market conditions
  • Policy enforcement
  • Skilled multi-tasker

Timeline

Frontend Lead

Walmart
05.2024 - Current

Leasing Manager

Domain on the Parkway (320 Units)
04.2023 - 05.2024

Leasing Manager

The Abbey at Briar Forest (680 Units)
06.2021 - 04.2023

Leasing Agent

Rockwell Management
04.2021 - 06.2021

High School Diploma -

Westfield High School

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DeAndre Smith