Summary
Overview
Work History
Education
Skills
Timeline
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De'Andre Todd

Tampa,Florida

Summary

Reliable and hardworking Car Wash Attendant experienced in maintaining cleanliness and order of car wash area. Knowledgeable in proper use of car wash chemicals and equipment. Offers great customer service and engagement. Efficient Car Wash Attendant successful in completing cleaning and maintenance tasks quickly and thoroughly. Results-oriented with exceptional communication and strong background in customer service. Energetic and friendly Car Wash Attendant bringing 300 cars-year record of exceptional customer service. Recognized for engaging customers, create positive experiences and increase repeat business and patron base. Knowledgeable in all facets of detailing services for vehicles' exterior and interior, chemical solutions' application and industry-best products. Efficient Carwash Attendant successful in completing cleaning and maintenance tasks quickly and thoroughly. Results-oriented with exceptional communication and strong background in customer service.

Overview

2
2
years of professional experience

Work History

Carwash Attendant

Flippers Express Wash
04.2023 - 03.2024
  • Improved customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
  • Enhanced carwash efficiency by performing routine maintenance checks on equipment and promptly addressing any issues.
  • Ensured safety for both customers and employees by adhering to company guidelines and following proper procedures.
  • Contributed to increased revenue with upselling of premium services, utilizing strong communication skills.
  • Developed strong relationships with repeat customers, fostering a loyal client base and driving repeat business.
  • Streamlined workflow through effective coordination with team members during high-traffic periods.
  • Delivered consistent results by carefully inspecting vehicles before and after the wash process to guarantee customer satisfaction.
  • Maintained cleanliness of entire facility, including vacuum bays, ensuring a positive experience for all clients.
  • Assisted in training new staff members on company policies, procedures, and best practices for exceptional service delivery.

Customer Service

Publix
05.2022 - 10.2023
  • Provided exemplary customer service by addressing patron complaints and providing accurate information.
  • Verified patients had positive experience by providing exemplary customer service.
  • Built strong relationships with customers and vendors through excellent customer service.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Provided excellent customer service and account regulation, strengthening client relations and boosting revenue.
  • Provided friendly customer service at drop-off and pick-up counters.
  • Monitored tables for guest needs to identify customer service opportunities.
  • Exceeded service objectives by applying proven customer service and sales best practices.

Education

GED -

Gary Adult Center
Tampa, FL
10.2023

Skills

  • Customer Communication
  • Chemical Handling
  • Trash removal
  • Product Upselling
  • Window Cleaning
  • Appointment Scheduling
  • Upholstery vacuuming
  • Adaptable to Weather Conditions
  • Relationship Building
  • Flexible Work Schedule
  • Sales Techniques
  • Customer Service

Timeline

Carwash Attendant

Flippers Express Wash
04.2023 - 03.2024

Customer Service

Publix
05.2022 - 10.2023

GED -

Gary Adult Center

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De'Andre Todd