Summary
Overview
Work History
Education
Skills
Timeline
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DeAndre M. Williams

Memphis,TN

Summary

Highly organized and detail-oriented decision maker with more than 15 years experience supplying great customer service. Quality-focused workercommitted to approaching administrative tasks with tenacity and attention to detail. Reputation isn't an issue for me in a work setting. I believe in teamwork and that team being on one accord, with an open door policy to all.

Overview

16
16
years of professional experience

Work History

Bartender/ Trainer

Benihana Inc.
01.2022 - Current
  • Improved bartender skills by conducting comprehensive training sessions on cocktail recipes, customer service, and bar management.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Boosted overall efficiency at the bar by implementing best practices in workflow organization, time management, and multitasking strategies.
  • Enhanced customer experience by addressing complaints promptly, offering personalized recommendations, and maintaining a high level of professionalism throughout interactions.
  • Reduced wait times for customers by implementing efficient bartender workflows and optimizing drink preparation processes.

Kitchen Manager

Holiday Inn
10.2022 - 08.2023
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.

Kitchen Manager

The Menu Restaurant
02.2021 - 09.2022
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.

Receiving Manager

Restaurant Depot
01.2020 - 01.2021
  • Unloaded, sorted and stored incoming merchandise.
  • Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
  • Managed shipping and receiving team, overseeing training, schedules and work assignments.
  • Trained and supervised staff in the accurate processing of inbound shipments, ensuring timely delivery to sales floor.
  • Conducted regular audits of warehouse inventory, ensuring accuracy and accountability within the team.

Bartender/ Bar Manager Assistant

Clicks Billiard Pool Hall
09.2017 - 12.2019
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Assistant Manager

O'Reilly Auto Parts
06.2017 - 12.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Marketing Team Member

Metro Pcs
01.2017 - 05.2017
  • Coordinated trade shows and events, ensuring seamless execution while promoting company products or services successfully.

Front Desk/Receptionist

Legacy Estates
08.2016 - 02.2017
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Deli/ Bakery Manager Assistant

Kroger Co.
09.2011 - 06.2016
  • Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
  • Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.

Package Handler/ Trainer/ Flow Control

United Parcel Service
08.2009 - 06.2014
  • Mentored new hires in the role of package handler, fostering a supportive learning environment for their professional growth.
  • Coordinated cross-functional training initiatives, ensuring consistency across all departments involved in the package handling process.

Education

High School Diploma

Wooddale High School
Memphis, TN
05.2009

Skills

  • Excellent communication skills
  • Database management
  • Customer service-oriented
  • Invoice processing
  • Administrative support specialist
  • Project planning
  • Manager Training
  • Spreadsheet management
  • Report analysis
  • Employee training and development
  • Diligently Maintained Safety
  • Management Experience

Timeline

Kitchen Manager

Holiday Inn
10.2022 - 08.2023

Bartender/ Trainer

Benihana Inc.
01.2022 - Current

Kitchen Manager

The Menu Restaurant
02.2021 - 09.2022

Receiving Manager

Restaurant Depot
01.2020 - 01.2021

Bartender/ Bar Manager Assistant

Clicks Billiard Pool Hall
09.2017 - 12.2019

Assistant Manager

O'Reilly Auto Parts
06.2017 - 12.2018

Marketing Team Member

Metro Pcs
01.2017 - 05.2017

Front Desk/Receptionist

Legacy Estates
08.2016 - 02.2017

Deli/ Bakery Manager Assistant

Kroger Co.
09.2011 - 06.2016

Package Handler/ Trainer/ Flow Control

United Parcel Service
08.2009 - 06.2014

High School Diploma

Wooddale High School

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DeAndre M. Williams