Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Deandrea Dickens

Deandrea Dickens

Elgin,IL

Summary

Experienced manager with expertise in directing and improving operations through effective employee motivational strategies and stringent policy enforcement. Demonstrating a solid grasp of industry best practices, market trends, and regulatory requirements, adeptly navigate complex operational landscapes. As a skilled leader, approach business planning and day-to-day problem-solving with an analytical mindset, ensuring optimal outcomes for the team and organization.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Associate

SOMA Intimate Apparel
03.2018 - 10.2019

Worked in sales, selling Intimate clothing, Greeted customer, Replenished merchandise, Signed up customers for Deals and promotions, Received and filed online order.

  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Developed new client relationships by actively engaging with potential customers and highlighting benefits of our product offerings.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Collaborated with team members to achieve monthly sales targets.
  • Licensed bra specialist

Target Team Member

Target
10.2019 - 09.2023

Serves customers by helping them select products, Drives sales through engagement of customers, suggestive selling, and sharing product knowledge, Greets and receives customers in a welcoming manner, Responds to customers' questions, Directs customers by escorting them to racks and counters, Unloading and pushing truck, Responsible for product returns, cash refunds, and product exchange requests from customers, Assist in delivering products purchased to customers and participate in replacing bought products on the sales floor, Maintain stockroom with adequate supply of products always.

  • Learned all required tasks quickly to maximize performance.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Assisted with inventory counts and stocking of merchandise.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Assisted in onboarding of new team members by providing guidance, support, and training resources to ensure smooth transition into work environment.

Visual Display Manager

Walter E Smithe Furniture & Design
06.2023 - 05.2024

Filing store documents, Performing phone calls, Sending out emails, Set up furniture displays, manage building upkeep, manage inventory, update price tags on furniture, office supply ordering and handle administrative tasks, Ability to do a variety of administrative tasks throughout the course of the day, An ability to set up appealing room settings using a variety of furniture and accessories, able to multitask between projects and be detail orientated, Can work in a fast-paced environment.

  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Developed strong relationships with vendors and suppliers, ensuring access to high-quality materials for visual display projects.
  • Received, merchandised and arranged all shop items for visual display.
  • Maintained a clean, organized showroom, ensuring that displays were visually appealing for increased customer interest.
  • Supported store merchandising efforts by assisting with visual displays, replenishment, and pricing updates.
  • Supported visual merchandising efforts by creating eye-catching displays that showcased products effectively.
  • Collaborated with team members to create visually appealing displays that showcased available fragrances and promoted seasonal offerings.

Education

High school or equivalent -

Streamwood High School
Streamwood, IL
05.2018

Skills

  • Retail Sales
  • Merchandising
  • Cash handling
  • Customer service
  • Photography
  • Painting
  • Adobe Photoshop
  • Microsoft ( Excel, Word, Outlook, Office)
  • Verbal and written communication
  • Leadership
  • Time management
  • Administrative experience
  • Computer skills
  • Phone etiquette
  • Clerical experience
  • Management ( Sales, Operations)
  • Cross-Functional Teamwork
  • Sales Techniques
  • Attention to Detail
  • Organizational Skills
  • Relationship Building
  • Negotiation and Conflict Resolution
  • Project Planning

Certification

Driver's License

Timeline

Visual Display Manager

Walter E Smithe Furniture & Design
06.2023 - 05.2024

Target Team Member

Target
10.2019 - 09.2023

Sales Associate

SOMA Intimate Apparel
03.2018 - 10.2019

High school or equivalent -

Streamwood High School
Driver's License
Deandrea Dickens