Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities.
Overview
9
9
years of professional experience
Work History
Delivery Driver
AMAZON
07.2021 - Current
Prepare and collect parcels for incoming orders and load products weighing up to 200lbs into vehicle using assistive equipment when necessary
Handle, organize, and secure packages with utmost care
Accomplish 100% on-time delivery rate within strict time constraints
Verify each delivery against shipping instructions before delivering to customers
Obey Traffic laws and follow established traffic and transportation procedures
Demonstrate exceptional customer service using fine-tuned interpersonal skills to appropriately represent company
Pre-check and maintain vehicle to ensure that it will remain in ideal condition to complete deliveries
Document complete and appropriate records regarding courier package, mileage, and miscellaneous expenses.
Operated vehicle safely in highly congested areas with no traffic violations.
District Relief Manager
WAFFLE HOUSE
05.2019 - 07.2021
Scheduled and directed team of 15 staff in daily work assignments to maximize productivity
Increased daily sales by 21%
Minimized loss and misuse of equipment through proper restaurant supervision and training
Performed restaurant walk through to gauge timeliness and excellent customer service
Identified conflicts among employees and used interpersonal communication to find effective solutions.
Optimized profits by controlling food, beverage, and labor costs on daily basis
Built sales forecasts and schedules to reflect desired productivity targets
Communicated well and used strong interpersonal skills to establish positive relationships with employees and customers
Managed accounts payable, accounts receivable, and payroll.
Maintained high corporate standards at all times by ensuring that employees followed all company processes and procedures.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Assistant Merchandise Manager
Belk Department Store
02.2018 - 07.2021
Responsible for arranging and coordinating merchandise for set up and staged on the floor
Maintain a clean and orderly shipping dock, sales floor, and stockroom throughout shift each day
Evaluated products and moved to designated zones for processing
Operated merchandise for dock, staging area, stockroom, sales floor, and customer pick up
Performed the removal of sold merchandise from sales floor
Assembled and disassembled fixtures for seasonal flexes or floor plan changes
Developed a team environment with the sales team to provide timely movement of merchandise and setting floor to presentation standards.
Shipping Logistics
WAL-MART DISTRIBUTION, WALMART
10.2016 - 05.2019
Accurately and efficiently assemble pallets for shipment
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Focused on surrounding environment to avoid incidents in high traffic environment
Loaded products weighing up to 75 pounds onto trailers for delivery
Performed physical duties involved in functions pertaining to shipping, handling, receiving, storing, counting, and distributing of equipment, materials, merchandise, and similar items
Consistently met high standards for productivity
Reported damaged merchandise and shortages to supervisor to be rectified
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Reduced worker accidents by implementing improved safety standards and monitoring procedures.
DHL Delivery Driver
DHL EXPESS
11.2017 - 09.2018
Delivered time sensitive packages and documents to and from customers’ location, according to established procedures and in all weather conditions
Ensured all delivery material received is delivered in punctual manner considering traffic patterns, alternative routes, traffic regulations, and driving condition to meet DHL’s time requirements
Verified documents/packages were delivered to correct consignee
Maintained records of shipping and package information for pickup and delivery
Manually created and dispatched shipments, along with coordinated rush orders and order changes
Lumber Sales Expert
HOME DEPOT
01.2017 - 09.2018
Created action plans to generate revenue for goal obtainment
Provided excellent customer service to assure customer satisfaction
Improved overall efficiency for my department by maintaining a clean store
Fully stocked merchandise during hours of slow customer activity
Loaded and unloaded trucks
Assisted and aided customers in locating materials
Provided efficient answers for products and consumer projects
Inventory Stocker
BIG LOTS
06.2016 - 07.2018
Unloaded and processed inventory
Organized new inventory arriving and merchandised in correct location
Prepared inventory for shipments
Used handheld tracking scanners to track and update inventory
Ensured stock labels are visible and readable
Marked and tracked price, stock, and control codes.
Lead Warehouse Associate
TARGET DISTRIBUTION
05.2016 - 01.2017
Completed daily forklift safety checklists
Operated forklift to safely move and safeguard stock and supplies in warehouse.
Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
Tracked production and quality control systems to proactively identify deficiencies.
Contributed to improved efficiency and nearly 100% accuracy in order tracking and processing
Proficiently used pallet movers, standup forklifts, and order pickers
Collaborated with fellow associates to integrate logistics for business processes, such as estimated arrival of trailers, accounting for freight, and shipping
Troubleshoot breakdowns and called for repairs
Handed shipping of high value items, with zero instances of damaged goods.
Meat Expert
SAM’S CLUB
01.2015 - 05.2016
Followed company guidelines relating to meat storage and temperature
Handle a high volume of customer calls in a fast-paced environment, with minimal supervision, which required strong decision-making, listening, and verbal skills
Worked closely with the kosher meat to ensure no cross contamination
Weighed, packaged and labeled meat and seafood products, following proper dating procedures
Trained new employees for maintenance and meat clerk
Responded to customer inquiries regarding sale items and meat cuts
Made selective recommendations and assisted customers in locating everything they acquired in store.
Meat Expert
WAL-MART
10.2015 - 05.2016
Supervised and determined product placement in order to increase sales and follow meat safety requirements
Examined meats in storage and rotated meats to avoid aging
Labeled meat product for display in cases, ensured cases were stocked and rotated to maintain freshness and appeal
Counted and weighed incoming articles and comparing results against invoice
Operated both light and heavy machinery while assisting customers with cutlery needs
Efficiently and safely operated meat equipment (band saw, meat grinder, meat slicer, scale, tenderizer, and auto wrapper.)
Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation
Demonstrated flexibility and adaptability by working in the seafood department while completing tasks as the meat clerk.
Host
DENNY’S, WEST
11.2014 - 01.2015
Greets guests immediately in a friendly manner upon arrival and acknowledges at departure
Seated guests at clean, dry tables utilizing proper seating rotation
Demonstrated a sense of urgency and met service cycle timing standards
Demonstrated safe cash handling procedures in accordance with policy and accurately completed cash, credit card, and discount transactions
Described promotions and suggested products while seating guests and taking initial beverage orders
Addressed complaints promptly in a courteous manner and notified the supervisor of any issues
Assisted service personnel in providing beverage orders, refills and clearing and setting tables
Maintained foyer area of restaurant to be clean, organized and inviting to guests.