Deandria Thomas
Sterrett,AL
Summary
Four years of ROTC experience combined with a college degree in culinary arts provide a solid foundation in discipline and dedication. One year of volunteer work highlights a commitment to community service. Six years of managerial experience demonstrate strong leadership skills, successfully guiding teams to achieve objectives. Recognized for a positive attitude and strong work ethic, available for relocation and authorized to work in the US for any employer.
Overview
8
8
years of professional experience
Work History
Travel Center General Manager
Pilot Flying J
09.2023 - 08.2025
- Boosted productivity through effective management of workforce execution.
- Ensured positive guest experiences by handling inquiries promptly.
- Exceeded service expectations in all customer interactions.
- Maintained cleanliness in environments for both guests and employees.
- Executed cash register operations with excellent accuracy across all transaction types.
- Trained staff on company protocols to enhance operational understanding.
- Streamlined document processing for increased efficiency.
- Organized cooler space effectively while monitoring product
First Assistant Manager
United Dairy Farmers
12.2020 - 09.2023
- Arranged merchandise systematically to maintain effective inventory control.
- Coordinated team task assignments efficiently, improving workflow and productivity.
- Delivered high-quality customer service, contributing to positive guest experiences.
- Implemented stock rotation practices that ensured product freshness and compliance.
- Prepared various ice cream items according to established guidelines.
- Sustained store cleanliness, promoting a welcoming environment for customers.
- Administered financial record-keeping with precision and reliability.
- Enforced safety protocols rigorously for the well-being of all guests and staff.
Assistant Manager
Taco Bell
06.2017 - 10.2020
- Directed shift activities to achieve operational goals effectively.
- Developed a consistent weekly schedule to streamline operations.
- Facilitated recruitment processes and conducted candidate interviews.
- Ensured secure monetary transactions with accuracy.
- Delivered comprehensive quality assurance analysis to demonstrate product reliability.
- Improved customer satisfaction through efficient support services.
- Sustained strict adherence to food safety standards.
- Prepared meals customized to guest preferences.
Education
College Degree - Culinary Arts
H Councill Trenholm State Technical College
Montgomery, AL05.2020
Skills
- Management experience
- Customer service excellence
- Point of sale (POS)
- Food safety compliance
- Retail sales expertise
Timeline
Travel Center General Manager
Pilot Flying J
09.2023 - 08.2025
First Assistant Manager
United Dairy Farmers
12.2020 - 09.2023
Assistant Manager
Taco Bell
06.2017 - 10.2020
College Degree - Culinary Arts
H Councill Trenholm State Technical College
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