Dean E. Arthur
Bala,PA
Summary
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
14
14
years of professional experience
Work History
Operational Manager
Kzach Janitorial Suppliers, Inc
, PA
07.2010 - 06.2024
- Ensured compliance with safety regulations, industry standards and government laws.
- Addressed customer concerns with suitable solutions.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Built strong operational teams to meet process and production demands.
- Managed scheduling, training and inventory control.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Kept team safe by verifying proper use of safety equipment and techniques, and correcting missteps.
- Established and enforced procedures and work standards, promoting team performance and safety.
- Recruited, trained, and supervised janitorial staff to ensure job duties were completed efficiently.
Education
Some College (No Degree) - Business Administration
Montgomery County Community College
Blue Bell, PASkills
- Production
- Performance reporting
- Health and safety compliance
- Incidents management
- Performance monitoring
- Marketing
- Customer relationship management (CRM)
- Team building/leadership
- Operations oversight
- Team leadership
- Schedule management
- Decision-making
Timeline
Operational Manager
Kzach Janitorial Suppliers, Inc
07.2010 - 06.2024
Some College (No Degree) - Business Administration
Montgomery County Community College
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