Hi, I’m
Deane Casey
Rainier,TX
Summary
Result oriented professional with experience collaborating both in person and virtually, dedicated to offering transformative and revitalizing support for ever-changing requirements. Offers strengths in relationship building, policy development, and procedure optimization. Looking to leverage problem-solving skills and build upon 10+ years of experience by transitioning into the engineering field.
Overview
19
years of professional experience
Work History
Rainier School District
Substitute Teacher
01.2023 - Current
Job overview
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
The VisGroup LLc
Independent Contractor
08.2019 - 05.2021
Job overview
- Traveled throughout Rhineland Palatinate assisting clients within Department of Defense European Command (EUCOM).
- Managed teams of 4+ members for service projects to include on site coordination, payroll, inventory, and after action reports.
- Consulted with customers to assess needs and propose solutions while executing repairs, installations, and equipment disposal.
El Paso Independent Sch District
Mathematics Teacher
02.2014 - 12.2017
Job overview
- Successfully improved student participation in the classroom through integration of creative role-playing exercises.
- Introduced special outreach programs to department chair in effort to increase institution's interest in community service.
- Improved student's analytical skills by introducing state-of-the-art computer program technologies.
- Modified the general education curriculum for special-needs students based upon a variety of instructional techniques and technologies.
- Fostered meaningful relationships among students through student field-trip retreats and team-work community service projects.
- Developed program to work with students and increase interest in higher learning.
- Created engaging and dynamic lessons with an emphasis on improving students’ written and verbal communication skills.
- Pursued professional development activities to broaden and deepen knowledge of content and teaching skills.
El Paso Independent Sch District
Academic Tutor
02.2012 - 01.2014
Job overview
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Helped students prepare for routine and standardized tests and college entrance exams.
- Created special handouts, study guides and enrichment materials to boost student knowledge.
- Planned lessons for allotted time to strengthen weak subjects and build skills.
Armed Forces Bank
Teller
04.2011 - 10.2012
Job overview
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
LensCrafters
Eye-ware Consultant
05.2010 - 10.2011
Job overview
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
- Reviewed prescriptions and patient information carefully to identify special needs.
- Operated POS system terminal by inputting prescription information and processing payment with accuracy and attention to detail.
- Handled and filed patient records with discretion to comply with HIPAA guidelines.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Defused volatile customer situations calmly and courteously.
Canutillo High School
Academic Tutor
10.2010 - 05.2011
Job overview
- Collaborated with a team of faculty to develop tutorial programs for students in need of extra help.
- Supported core classroom teachers in implementing a developmentally-appropriate curriculum for freshmen at risk students.
- Instructed small groups of students in basic algebra concepts for remediation.
The University of Texas at El Paso
Campus Activities Board (CAB) Intern
05.2009 - 01.2010
Job overview
- Homecoming Student Activities Coordinator.
- Student Organization Manual Editor.
- CAB Gift Wrapping Party Coordinator.
- CAB Golden Age Fitness Association collaborator.
- CAB Queer Prom Coordinator
Cedar Grove Elementary School
Assistant Technology Technician
06.2004 - 09.2009
Job overview
- Diagnosed and repaired hardware, software and system issues.
- Positioned and terminated cables, wires and strapping.
- Repaired malfunctioning system components.
- Programmed and troubleshot devices following installation.
- Yearbook Designer (2005)
- Library Clerk (2004)
- Configured hardware, devices and software to set up work stations for employees.
- Removed malware, ransomware and other threats from laptops and desktop systems.
- Patched software and installed new versions to eliminate security problems and protect data.
- Helped streamline repair processes and update procedures for support action consistency.
- Independently carried out day-day-day duties accurately and efficiently
- Worked flexible hours; night, weekend, and holiday shifts.
The University of Texas at El Paso - Phone Center
University Ambassador/Team Leader
06.2007 - 03.2009
Job overview
- Gathered and verified all required customer information for tracking purposes.
- Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
- Met or exceeded service and quality standards every review period.
- Compiled team leader training manual outlining procedures for software use.
- Supervised nightly calling shifts and assigned duties to callers.
- Prepared opening and closing reports of nightly shifts.
- Assisted in gathering, compiling, and analyzing donor trends to enhance caller scripts and set weekly, monthly, and yearly goals.
El Paso Parks And Recreation Carolina Center
After School Program Director/Club Recreation Specialist
10.2005 - 06.2006
Job overview
- Maintained accurate and detailed records of enrollments, attendance, health and safety, emergency contact information and incident reports.
- Developed positive relationships with parents, schools and the community.
- Maintained a safe play environment by emphasizing and maintaining cleanliness and organization.
- Organized and engaged in recreational activities such as games, sports, field trips, and crafts.
- Maintained accurate and detailed records, including staff and child files on enrollments, attendance, health and safety, emergency contact information and incident reports.
- Developed age-appropriate activities and programs for children 5 to 13 years old.
Education
The University of TexasEl Paso
Bachelor of Science from Mathematics
University Overview
- Minor in Physics
- Alpha Sigma Alpha Collegiate Founder, President, Member
- Awarded Leadership Miner Hero, Outstanding Chapter President
University of North DakotaGrand Forks, ND
Bachelor of Science from Mechanical Engineering
08.2022
University Overview
- Coursework: Solar energy engineering, Gas Turbines, Intermediate Thermo Dynamics, Compressible Fluid Flow.
- Capstone Project: Renewable Rocket Engineering, Collaborated with team members to research, design, and model a low-cost, renewably fueled rocket utilizing regenerative nozzle cooling.
Skills
- Math aptitude
- People-oriented
- Spanish speaking
- Project/Event planning
- Team building
- Customer-focused
- Relationship building
- Fundraising
- Social media
Timeline
Substitute Teacher
Rainier School District
01.2023 - Current
Independent Contractor
The VisGroup LLc
08.2019 - 05.2021
Mathematics Teacher
El Paso Independent Sch District
02.2014 - 12.2017
Academic Tutor
El Paso Independent Sch District
02.2012 - 01.2014
Teller
Armed Forces Bank
04.2011 - 10.2012
Academic Tutor
Canutillo High School
10.2010 - 05.2011
Eye-ware Consultant
LensCrafters
05.2010 - 10.2011
Campus Activities Board (CAB) Intern
The University of Texas at El Paso
05.2009 - 01.2010
University Ambassador/Team Leader
The University of Texas at El Paso - Phone Center
06.2007 - 03.2009
After School Program Director/Club Recreation Specialist
El Paso Parks And Recreation Carolina Center
10.2005 - 06.2006
Assistant Technology Technician
Cedar Grove Elementary School
06.2004 - 09.2009
The University of Texas
Bachelor of Science from Mathematics
University of North Dakota
Bachelor of Science from Mechanical Engineering
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