Deanelia Gladyzs
Roswell,NM
Summary
Proven track record in insurance sales and customer engagement, demonstrated at Molina Healthcare by surpassing monthly sales targets and fostering client relationships. Skilled in negotiation and compassionate care, adept at creating positive environments for clients. Achieved significant referral rates through exceptional service and support.
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Astute sales professional highly skilled and extremely organized at providing exceptional customer service, processing orders and managing cash functions. Adept at engaging with customers and captivating attention and interest in product offerings.
Compassionate Substitute Teacher with distinguished knowledge of child development. Skilled at working closely with students to maintain progression and control behavioral issues. Creates positive classroom environments and effectively manages student behavior.
Overview
6
6
years of professional experience
Work History
Insurance Sales Agent
Molina Healthcare
04.2023 - Current
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Contributed to agency success by consistently meeting or exceeding monthly sales targets.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
Substitute Teacher
Roswell Independent School District
08.2022 - 05.2024
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
Sales Agent
Assurance Wireless
05.2023 - 03.2024
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
Caregiver
Comfort Keepers Home Care
04.2023 - 08.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Caregiver
Ambercare
08.2018 - 07.2021
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Education
Associate in Education - Teacher Education
Eastern New Mexico University - Roswell
Roswell, NM05.2026
High School Diploma -
Roswell High School
Roswell, NM05.2020
Skills
- Customer Service
- Insurance sales
- Strong negotiation
- Product Knowledge
- Licensed Insurance Agent
- Adaptable
- Student Engagement
- Behavior Management
- Positive Reinforcement
- Classroom Organization
- Respectful and Compassionate
- Time Management
- Elderly Care
- Problem-Solving
- Dependable and Responsible
- Emotional Support
Hobbies
- Sewing
- Reading
- Working Out
- Skin Care
- Hiking
- Piano
Timeline
Sales Agent
Assurance Wireless
05.2023 - 03.2024
Insurance Sales Agent
Molina Healthcare
04.2023 - Current
Caregiver
Comfort Keepers Home Care
04.2023 - 08.2023
Substitute Teacher
Roswell Independent School District
08.2022 - 05.2024
Caregiver
Ambercare
08.2018 - 07.2021
Associate in Education - Teacher Education
Eastern New Mexico University - Roswell
High School Diploma -
Roswell High School