DEANGELIE LYN REASOL
San Diego,CA
Summary
Strong communicator and hard worker with excellent multitasking, organizational and problem-solving abilities. Always willing to learn and grow. Team-oriented and self-motivated with a flawless safety record. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Patient Service Representative
UCSD PEDIATRICS
La Jolla, CA
07.2023 - Current
- Obtains demographics and relevant information for children who need primary care, suicidal thoughts and unusual behavior, same day sick appointments, mental concerns ADHD follow ups and etc. Explain calls & schedules patients for initial appointments, utilizing the epic computer charting system. Maintains a paper flow & log system, according to specific policy which allows for tacking of all initial referrals. Calling in medications to designated pharmacies and notifies patients when ordered from a physician. Verifies complete check in process and collects payments and explains insurance coverages.
- Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
- Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
Petroleum Supply Specialist (92F)
United States Army Reserve, United States Army
SAN DIEGO, CA
03.2019 - Current
- Supervised reception, storage and shipping of fuel. Logged all transactions in real time to keep the tracking system updated. Inspected equipment, performed basic repairs and conducted scheduled maintenance actions. Telephoned and radioed team members to coordinate efficient and smooth pump operations. Assisted in the development of new fuel supply systems and processes. Inspected equipment for proper operation prior to use or transfer. Operated fuel tankers to transport bulk supplies from one location to another.
Dental Front Office Receptionist
Braces By Grant: Richard Grant dds
San Diego, CA
09.2019 - 05.2023
- Managed office logistics by scheduling appointments, maintaining files and collecting payments. Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services. Referred patients to dental triage to treat severe or unusual symptoms or complaints. Sterilized and disinfected dental instruments to prevent growth of bacteria on instruments and surfaces, using American Dental Association protocols
- Provided excellent customer service by responding promptly to inquiries via telephone, email or in person.
- Resolved billing issues with insurance companies in a timely manner.
Hotel Operations & Receptionist
Navy Lodge
YOKOSUKA, JAPAN
01.2017 - 03.2019
- Booked large groups for weddings, seminars, conferences and other events, providing best available room rates. Worked with a POS system to place orders, manage bills and handle complimentary items.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Answered and directed incoming calls using multi-line telephone system.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Dental Assistant and Front Office
DENTAL ARTS GENERAL ORAL & SURGERY DENTISTRY
Chula Vista, CA
08.2016 - 03.2017
- Performed general chair- side duties to assist with various procedures, including general, endo, and oral surgery. Educated patients by giving oral hygiene, plaque control and postoperative instructions. Helped dentists restore teeth by applying permanent and temporary fillings and crowns. Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment. Explained treatment procedures and instructed patients on home care guidelines. Conducted inventory of front and back office supplies. Verified insurance eligibility and explained coverages and copays.
Education
High School Diploma -
Nile C. Kinnick High School
Yokosuka, Japan06-2015
Some College (No Degree) - Dental Assisting
Concorde Career College
San Diego, CASome College (No Degree) -
Army Quartermaster Center And School
Fort Lee, VASome College (No Degree) -
Fort Jackson Training Facility
Fort Jackson, South CarolinaSkills
- Self-motivated professional, Planning and Coordination, Equipment maintenance procedure, Excellent patient care and customer service, Documentation skills, Equipment sterilization, Dental and medical office administration, Leadership experience, Communication and people skills
Technical Skills
Administrative Experience
Technical Writing
Client Relations, Emails, Requirements Gathering, & Research
Microsoft Office
Word, Excel, & Powerpoint Advertisement Experience
Advertisement, Web Analytics, Digital Photography - Facebook, Instagram, & Business Websites
Project Management
Scheduling, Budget Planning, & Performance Review
Affiliations
Blog Writing, Autism Organizations, Traveling, Mindfulness, Donation Drives
Timeline
Patient Service Representative
UCSD PEDIATRICS
07.2023 - Current
Dental Front Office Receptionist
Braces By Grant: Richard Grant dds
09.2019 - 05.2023
Petroleum Supply Specialist (92F)
United States Army Reserve, United States Army
03.2019 - Current
Hotel Operations & Receptionist
Navy Lodge
01.2017 - 03.2019
Dental Assistant and Front Office
DENTAL ARTS GENERAL ORAL & SURGERY DENTISTRY
08.2016 - 03.2017
High School Diploma -
Nile C. Kinnick High School
Some College (No Degree) - Dental Assisting
Concorde Career College
Some College (No Degree) -
Army Quartermaster Center And School
Some College (No Degree) -
Fort Jackson Training Facility