To achieve personal and organizational goals via strategic, people centric leadership. To support the individual and collective growth of my team through recruitment, empowerment, and ongoing development.
Overview
23
23
years of professional experience
Work History
Facility Administrator
DaVita
12.2022 - Current
Oversee daily operations of 40 team members serving over 180 patients, ensuring high-quality care and patient satisfaction
Implement strategic plans to improve efficiency and reduce costs, resulting in a 30% reduction in operational expenses
Leading a team of 40 administrative and clinical staff, fostering a collaborative, patient-centered work environment.
Multiple Store Manager
Dunn-Edwards Paints
06.2019 - 12.2022
Managed a team of 40 across multiple locations to achieve sales goals in excess of twelve-million dollars with a 7% increase over prior year
Reduced controllable expenses via clear, concise communication and training which lead to a 10% increase in profitability over prior year
Completed needs assessment and implemented more efficient strategies for inventory control, which resulted in less than 1% of unaccounted for inventory
Awarded Regional Manager of the year award for calendar year 2020 of over 45 Managers.
Regional Training Manager
Dunn-Edwards Paints
06.2014 - 06.2019
Developed, implemented, and delivered company wide training content using learning management system (LMS) authoring tools with a primary focus on modernized, adult learning concepts
Delivered both instructor-led classes and distant-learning based programs to employees and dealers whose skills range from beginner to experienced levels
Assessed training capabilities, documented performance, and lead both groups and individuals through engaging, interactive, and informative developmental activities.
Assistant Store Manager
Dunn-Edwards Paints
05.2013 - 06.2014
Assessed customer demand for current and upcoming projects
Strategized and communicated with co-managers to fulfill orders exceeding store levels without sacrificing service
Trained and developed subordinates in products and services resulting in promotions for 3 of 5 direct reports.
Customer Service Lead
Dunn-Edwards Paints
08.2012 - 05.2013
Managed, monitored and trained associates in providing World Class Customer Service
Managed additional departments while exceeding daily expectations.
Logs and Records Clerk, Training Coordinator and Manager
United States Navy
12.2001 - 06.2010
Managed personnel in administrative functions and reporting procedures
Managed and tracked maintenance for multi-million dollar government assets.
Education
B.S. in Management -
University of Phoenix
Pasadena, California
Skills
Work Order Management
Building Maintenance
Facility Management
Emergency Preparedness
Leadershipphilosophy
To achieve personal and organizational goals via strategic, people centric leadership. To support the individual and collective growth of my team through recruitment, empowerment, and ongoing development.
Timeline
Facility Administrator
DaVita
12.2022 - Current
Multiple Store Manager
Dunn-Edwards Paints
06.2019 - 12.2022
Regional Training Manager
Dunn-Edwards Paints
06.2014 - 06.2019
Assistant Store Manager
Dunn-Edwards Paints
05.2013 - 06.2014
Customer Service Lead
Dunn-Edwards Paints
08.2012 - 05.2013
Logs and Records Clerk, Training Coordinator and Manager
United States Navy
12.2001 - 06.2010
B.S. in Management -
University of Phoenix
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