Front Desk Agent
Wyndham Tucson Airport
Tucson, Arizona
04.2025 - Current
- Greeted guests and checked in visitors at Wyndham Tucson Airport efficiently.
- Processed guest reservations using hotel management software with accuracy.
- Coordinated with housekeeping to guarantee room readiness for arrivals.
- Resolved guest complaints with timely and appropriate solutions.
- Maintained organized front desk area and ensured adequate supply levels.
- Answered phone inquiries and took messages for staff.
- Assisted guests during check-in and check-out procedures.
- Managed cash drawer responsibly and processed payments accurately.
- Issued room keys and directed guests toward their rooms.
