DeAngelo Skipper
Summary
To obtain a full-time position with a company that offers room for advancement and growth in which I can utilize My skills and knowledge. Authorized to work in the US for any employer Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
7
7
years of professional experience
Work History
Team Leader/Supervisor
Sam's Club
06.2020 - Current
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Held weekly team meetings to inform team members on company news and updates.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
- Reviewed, implemented and updated company records related to team activities for future reference.
- Safety team representative
- Spark, (checking dates on product and temperature of food product)
- Pick and dispense orders
- Discounts for unresolved situations from customer
- Gifts cards to satisfy customers experience
- Verifying customers information before dispensing orders processed online
Forklift Driver
Absopure Water Company
04.2018 - 06.2020
- Located proper slots on storage racks and set pallets in place with forklift.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Examined shipments for quality and accuracy.
- Removed orders from storage, wrapped, and staged for shipments.
- Handled multiple tasks simultaneously to maximize work efficiency.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Unloaded materials and goods at designated locations for best project availability.
- Completed cycle counts and monthly inventory.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Inspected equipment for defects
- Communicated with floor managers to determine merchandise placement.
Cashier/Sales Associate
Auto Zone
04.2016 - 04.2018
- Test batteries and alternators
- Unload merchandise
- Assisted customers by answering questions and fulfilling requests.
- Connected with customers to support positive transaction experiences and address service concerns.
- Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
- Verify customers STATE I.D before any usage
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Increased sales by offering advice on purchases and promoting additional products.
- Issued detailed receipts to every customer to provide proof of purchase and avoid discrepancies.
- Maintained presentable customer areas with diligent cleaning and proactive recovery management.
- Managed staffing levels to provide optimal support for cash register operations.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Provided warranty information to customers purchasing covered items and services.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
Education
Cooley High School
Skills
- Great Customer Service
- Supervisor experience
- Excellent Communication Skills
- Machine Operator
- Materials Handling
- Quality Inspection
- Proficient an English
- Organized Assembly line
- Shipping & Receiving
- Lawn Care
- Organizational skills
- Merchandiser
- Trustworthy
- Proficient in being time
- Orientation and Onboarding
- Employee Recognition
- Cash Register Operations
- Teamwork and Collaboration
- Work Planning and Prioritization
- Verbal and Written Communication
- Continuous Professional Improvement
- Safety Processes
- Performance Evaluations
- Volunteer Tasking
- Evaluating Employee Work
- Attention to Detail
- Proficient in being on time
- Process work Schedule 3 weeks an advance
Accomplishments
- Supervised team of 12 staff members.
- Documented and resolved customers issues which led to satisfied customers.
- First team Leader throughout all Sam's club franchise to bring organization from the bottom of the barrow, advancing to number 1 throughout all Midwest regions.
- Traveling, (to other locations to embrace my work skills
- Cardboard recycling for organization.
- Recycling boxes due to the fact that Sam's Club do not have bags for customers groceries.
Timeline
Team Leader/Supervisor
Sam's Club
06.2020 - Current
Forklift Driver
Absopure Water Company
04.2018 - 06.2020
Cashier/Sales Associate
Auto Zone
04.2016 - 04.2018
Cooley High School