Summary
Overview
Work History
Education
Skills
Timeline
Server

Deann Dano

Waianae,HI

Summary

Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Im an organized server with experience in fast paced restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.

Overview

11
11
years of professional experience

Work History

Server

Aulani, A Disney Resort & Spa
Kapolei, HI
12.2019 - 04.2022
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Supported needs of customer- person wait staff who attended to specific needs of countless customers daily for restaurant with social relevancy and intentionality.
  • Inspected dishes and utensils for cleanliness.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Server

Fch Enterprises
Pearl City, HI
05.2012 - 04.2021
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Education

High School Diploma -

Waianae High School
Waianae, HI
05.2012

Skills

  • Work Coordination
  • Server Improvements
  • Responsible and Trustworthy
  • Cleaning and Sanitizing
  • Daily Specials Memorization
  • Cash Register Operations
  • Dining Room Cleaning and Upkeep
  • Team Player
  • Transactions and Cash Handling
  • Conflict and Complaint Resolution
  • High-Volume Dining
  • Dining Area Maintenance

Timeline

Server

Aulani, A Disney Resort & Spa
12.2019 - 04.2022

Server

Fch Enterprises
05.2012 - 04.2021

High School Diploma -

Waianae High School
Deann Dano