DeAnn Hall
Cleveland,Ohio
Summary
- Strong background with financial clearance through work and educational classes
- Proven ability to multitask in a busy environment
- Strong verbal and written communication skills
- Developed with Kronos payroll system
- Proficient in Excel, Word, and PowerPoint
- Detail oriented and efficient within work setting
Organized and motivated eager to apply time management and organizational skills in various environments. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills, team orient, multitasking, and time management skills. Adept at working effectively unsupervised and quickly mastering new skills. Seeking employment where opportunity to expand skills while facilitating company growth.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Preauthorization Specialist/Strategic Appeal & Denial Specialist/Utilization Review Specialist
MetroHealth Medical Center
Cleveland, OH
07.2016 - Current
- Provide utilization management reviews to agencies through various modes
- Ensure optimal reimbursement and efficiency of referrals
- Communicating with physicians and staff regarding additional information
- Share updated regulations with staff members
- Ensure denials and appeals are processed accurately and effectively
- Liaison between care management and internal/external payers
- Verified accuracy of billing information prior to submitting claims.
Patient Access Rep/Financial Clearance Rep/Clinic Surgery Scheduler
University Hospitals of Cleveland
Cleveland, OH
03.2002 - Current
- Patient registration-Interview patient by updating demographics, verifying insurance and collecting copays
- Initiating precertification for outpatients, inpatients and surgery cases
- Obtain and allocate authorizations for various medical services
- Scheduling and making appointments within all departments using various systems. Skilled with programs Imagecast, IDX, Soarian, Centricity, AEMR, EMR, Athena, Virtual Merchant and Epic
- Customer Service written and verbally
- Checked patient insurance, collect pre-authorizations from providers and retrieve cash collections/payments from patients
- Scheduling pediatric clients dental surgeries
- Attended monthly meetings with department managers in order to review progress of surgical scheduling operations.
- Booked surgeries according to physician volume and maintained prompt turnaround times
- Performed bookkeeping duties, preparing and sending financial statements or bills
Administrative Assistant
GTECH Corporation
Cleveland, OH
10.1998 - 04.2001
- Developed, implemented, and maintained State of Ohio computer education program
- Researched, planned and coordinated all company functions and events
- Performed accounts receivable and payable of company’s expenses
- Input data and maintained weekly sales reports
- Reviewed and submission of company’s payroll for all employees
- Typing, filing and various secretarial duties.
Education
Bachelor of Arts - Healthcare/Business Management
Baldwin Wallace University
12.2013
Skills
- Communication
- Organizational Skills
- Critical Thinking
- Program Evaluation
- Management Collaboration
- Customer Service
- Customer Relations
- Proficient in Microsoft Office
- Improvement Plan Knowledge
Certification
- CHAA (Certified Healthcare Access Associate)
References
References available upon request.
Timeline
Preauthorization Specialist/Strategic Appeal & Denial Specialist/Utilization Review Specialist
MetroHealth Medical Center
07.2016 - Current
Patient Access Rep/Financial Clearance Rep/Clinic Surgery Scheduler
University Hospitals of Cleveland
03.2002 - Current
Administrative Assistant
GTECH Corporation
10.1998 - 04.2001
Bachelor of Arts - Healthcare/Business Management
Baldwin Wallace University
- CHAA (Certified Healthcare Access Associate)
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