Summary
Work History
Education
Skills
Affiliations
Certification
Timeline
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DeAnn Schanze

Medical Laboratory Scientist
Geneva,FL

Summary

Accomplished Medical Laboratory Scientist with a proven track record of enhancing patient care through critical thinking and analytical skills. Expert in streamlining workflows and mentoring staff. Skilled in organizational and interpersonal communication. Adept at driving efficiency and fostering team collaboration.

Work History

Medical Laboratory Scientist Lead

Advent Health Lake Mary ER
04.2016 - 08.2024
  • Performed pre-analytical, analytical and post-analytical processing procedures.
  • Documented test results using computerized and manual transcription methods.
  • Maintained high levels of laboratory safety by adhering to strict guidelines and conducting regular safety audits.
  • Consistently met or exceeded performance targets related to accuracy, efficiency, productivity, and customer satisfaction metrics within the lab setting.
  • Streamlined workflow by maintaining a well-organized and efficient work environment.
  • Managed inventory effectively, reducing waste while maintaining adequate stock levels for uninterrupted lab operations.
  • Mentored new staff members, providing training on laboratory techniques and best practices for efficient workflow management.
  • Collaborated with healthcare professionals to provide comprehensive patient care and improve treatment outcomes.

Medical Technologist Supervisor

HCA Oviedo Medical Center
Oviedo , FL
06.2013 - 02.2016
  • Responsible for day-to-day operations of a free standing ER Laboratory, including certification and regulatory compliance.
  • Managed and maintained laboratory equipment, including troubleshooting and calibration, reducing equipment downtime and ensuring the accuracy of test results.
  • Upheld regulatory compliance by adhering to all relevant laws, guidelines, policies, and procedures related to medical laboratory practice.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.

Medical Technologist

Celebration Hospital
Celebration, Florida
2010 - 2013
  • Proven ability to learn quickly and adapt to new situations.
  • Part-Time Generalist that successfully learned every shift to be able to fill in where needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.

Medical Technologist

Orlando Health
08.1997 - 12.1999
  • Followed laboratory protocols for specimen processing, analysis, and results reporting.
  • Contributed to the overall success of the laboratory by maintaining a positive attitude and demonstrating strong teamwork skills in daily interactions with peers.
  • Analyzed laboratory findings to check accuracy of results.
  • Enhanced patient care by accurately performing and interpreting laboratory tests in hematology, chemistry, microbiology, and blood bank departments.
  • Enhanced patient satisfaction by providing compassionate care when interacting with patients during specimen collection processes.

Medical Technologist

DaVita Laboratories (formally VIVRA)
05.1996 - 08.1997
  • Generalist position working in high volume dialysis Laboratory.
  • Reduced turnaround time for test results by efficiently processing specimens and maintaining optimal instrument performance.
  • Ensured timely reporting of critical results to healthcare providers, allowing for swift interventions in life-threatening situations.

Account Manager

SmithKline Beecham Clinical Laboratories
03.1993 - 02.1994
  • Maintained high client retention rate across a diverse portfolio of accounts by building strong relationships, providing exceptional customer service, and anticipating client needs.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.

Satellite Liaison Supervisor

Doctors and Physicians Laboratory
12.1991 - 03.1993
  • Served as the primary point of contact for satelite laboratories and drawstations, fostering strong relationships between internal teams and external partners.
  • Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
  • Maintained up-to-date knowledge of industry trends, sharing insights with colleagues to drive continuous improvement efforts.
  • Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
  • Enhanced customer satisfaction by swiftly addressing concerns and providing solutions to various issues.
  • Improved interdepartmental collaboration with regular team building activities and open forums for discussion.
  • Acted as the liaison between upper management and staff members, promoting positive working relationships built on trust.
  • Devised and implemented processes and procedures to streamline operations.

Laboratory Supervisor

Doctors and Physicians Laboratory
10.1990 - 12.1991
  • Reduced turnaround time for test results by optimizing workflows and laboratory procedures.
  • Mentored junior staff members to foster professional growth, skill development, and career advancement opportunities within the organization.
  • Maintained equipment and facilities in good working order.
  • Facilitated troubleshooting efforts during unexpected challenges or crises while maintaining composure under pressure.
  • Maintained compliance with regulatory requirements by staying current on industry standards and updating policies accordingly.

Customer Service Manager

Coulter Electronics
06.1988 - 05.1990
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
  • Collaborated with upper management to improve customer service processes and support structures company-wide.

Medical Technologist

Jenkins County Hospital
06.1986 - 03.1988
  • Part of two member team managing a multi-service laboratory 24/7.
  • Collected and reviewed patient medical histories to accurately interpret test results.
  • Contributed to the overall success of the laboratory by maintaining a positive attitude and demonstrating strong teamwork skills in daily interactions with peers.
  • Enhanced patient satisfaction by providing compassionate care when interacting with patients during specimen collection processes.

Medical Technologist

Medical College of Georgia Hospital
07.1984 - 07.1986
  • Worked in trauma center blood bank.
  • Followed laboratory protocols for specimen processing, analysis, and results reporting.
  • Assisted in the training and mentorship of new Medical Technologists, and second year medical students, fostering a positive learning environment for skill development.
  • Served as Liaison between local blood center and hospital.

Education

MBA -

Georgia Southern University
Statesboro, GA
05.1988

Bachelor of Science - Medical Technology

Medical College of Georgia
Augusta, GA
05.1984

Skills

  • Analytical Thinking
  • Organization
  • Critical Thinking
  • Multitasking Abilities
  • Attention to Detail
  • Interpersonal Communication
  • Decision-Making
  • Problem-Solving
  • Self Motivation
  • Time Management

Affiliations

  • ASCP

Certification

  • ASCP Certified since 1984
  • Licensed as Florida Supervisor in all areas of Clinical Laboratory

Timeline

Medical Laboratory Scientist Lead

Advent Health Lake Mary ER
04.2016 - 08.2024

Medical Technologist Supervisor

HCA Oviedo Medical Center
06.2013 - 02.2016

Medical Technologist

Celebration Hospital
2010 - 2013

Medical Technologist

Orlando Health
08.1997 - 12.1999

Medical Technologist

DaVita Laboratories (formally VIVRA)
05.1996 - 08.1997

Account Manager

SmithKline Beecham Clinical Laboratories
03.1993 - 02.1994

Satellite Liaison Supervisor

Doctors and Physicians Laboratory
12.1991 - 03.1993

Laboratory Supervisor

Doctors and Physicians Laboratory
10.1990 - 12.1991

Customer Service Manager

Coulter Electronics
06.1988 - 05.1990

Medical Technologist

Jenkins County Hospital
06.1986 - 03.1988

Medical Technologist

Medical College of Georgia Hospital
07.1984 - 07.1986

MBA -

Georgia Southern University

Bachelor of Science - Medical Technology

Medical College of Georgia

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DeAnn SchanzeMedical Laboratory Scientist