Deanna Akesson
Mesa,AZ
Summary
Motivated professional offering proficiency in data entry combined with strong analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
12
12
years of professional experience
Work History
Disabled
Social Security System
07.2015 - Current
Data Entry Clerk
Banner Health Staffing
04.2015 - 06.2015
- Validate/enter UB92 and CMS1500 claim forms received from providers / facilities for services rendered
- Responsible for maintaining accuracy and production goals
- Ten-Key at 14K KSPH, medical terminology, medical claims and knowledge of CPT, HCPCS, and ICD-9/10 coding methodologies
- Experience with document scanning and Optical Character Recognition (OCR)/verification systems.
- Enhanced efficiency by performing high-volume data entry tasks, ensuring timely completion of medical reports.
Office Assistant
American Associates
03.2014 - 06.2014
- Provide customer service to all tenants and owners of properties
- Assisted bookkeeper by handling payments, evictions, collections as well as move-ins and move-outs
- Scanned, filed and uploaded all paperwork for tenant and owner files into Propertyware.
- Managed daily data entry and kept clerical information accurate and up-to-date.
Weekend Bookkeeper/Cashier
Home Depot
10.2013 - 04.2014
- Ensure that all accounting transactions are complete and error free, administrative services, safety and environmental program compliance, cash management and financial record reporting
- Work closely with store management, keeping them informed on compliance or risk issues, and demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities.
- Developed and implemented procedures to improve accounting efficiency.
- Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
Asset Compliance Specialist
Talk Mobile
08.2012 - 04.2013
- Answer all incoming calls, handle all mailings, new hire paperwork and emails
- Responsible for making sure all deposits are done for 17 stores in three states along with paperwork and schedules
- Check several computer reports to see any variances for employee commissions and turning in before deadline.
- Developed and implemented corrective action plans for non-compliance issues.
- Created and maintained compliant work environment.
Customer Service Representative
Fry’s Food Stores
11.2011 - 04.2012
- Responsible for operating the cash register, computers, payment processing equipment and scanners in the store, as well as itemize and total the purchases made
- Trained to assist in other departments and stocking grocery products, as well as maintaining the overall cleanliness of the store.
- Cross-trained and provided backup support for organizational leadership.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
High School Diploma -
Lemoore High School
Lemoore, CA06.1994
Skills
- Telephone & Front Desk Reception
- Office Administration
- Exceptional telephone etiquette
- Issue Resolution
- Scheduling and Coordinating
- Customer Service
- Filing Database & Records Management
- Executive & Administrative Support
- Reports & Spreadsheets
- Complaint Handling
- Data Entry (56 WPM)
Timeline
Disabled
Social Security System
07.2015 - Current
Data Entry Clerk
Banner Health Staffing
04.2015 - 06.2015
Office Assistant
American Associates
03.2014 - 06.2014
Weekend Bookkeeper/Cashier
Home Depot
10.2013 - 04.2014
Asset Compliance Specialist
Talk Mobile
08.2012 - 04.2013
Customer Service Representative
Fry’s Food Stores
11.2011 - 04.2012
High School Diploma -
Lemoore High School
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