Deanna Attale
Bay Shore,NY
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
5
5
years of professional experience
Work History
Professional Assistant
Donnadio Solutions
03.2022 - 04.2023
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Organized resources, records and personnel to accomplish aggressive targets.
- Monitored and ordered supplies and materials to keep office well stocked.
- Developed and maintained filing systems to facilitate easy access to information.
- Routinely mailed out letters on behalf of clients.
- Constantly learning and navigating credit repair software to input and dispute errors on clients reports. As well as check for any updated statuses on their results.
Sales Associate
Hirshleifers
02.2021 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Customer Support Specialist
RUI
02.2018 - 01.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Multitasked to handle diverse customer needs in high-volume office setting, prioritizing tasks to keep up with challenging deadlines.
Education
Associate of Arts - Science Education
Suffolk Community College
Brentwood, NY05.2015
Skills
Organizational Skills: Ability to prioritize tasks
Efficient time management
Maintaining calendars and schedules
Communication Skills: Strong written and verbal communication
Professional phone etiquette
Interpersonal skills for dealing with colleagues and clients
Computer Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Typing speed and accuracy
Familiarity with office equipment and software
Multitasking: Handling multiple tasks simultaneously
Adapting to changing priorities
Remaining calm under pressure
Attention to Detail: Accuracy in data entry and documentation
Proofreading and editing skills
Noticing and correcting errors
Problem-Solving: Identifying issues and finding solutions
Making decisions independently when necessary
Seeking clarification to resolve ambiguities
Customer Service: Providing a helpful and friendly demeanor
Responding to inquiries and resolving issues
Anticipating and meeting the needs of clients or visitors
Administrative Software: Familiarity with office management software
Experience with databases and CRM systems
Learning new software quickly
Confidentiality :Handling sensitive information with discretion
Maintaining confidentiality in all aspects of work
Teamwork: Collaborating with colleagues and other departments
Supporting team goals and projects
Offering assistance to co-workers when needed
Timeline
Professional Assistant
Donnadio Solutions
03.2022 - 04.2023
Sales Associate
Hirshleifers
02.2021 - 02.2022
Customer Support Specialist
RUI
02.2018 - 01.2021
Associate of Arts - Science Education
Suffolk Community College