Deanna Baker
Las Vegas,NV
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure my Admissions/Intake Coordinator position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Admissions Coordinator
Seven Hills Hospital
09.2021 - Current
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Maintained accurate records of applicant data, ensuring timely decision-making and reporting.
- Managed admissions processes for incoming patients, promptly collecting and processing necessary documents.
- Handled inquiries from prospective patients to provide detailed information regarding admissions process.
- Assisted in patient admission process based on federal and state laws.
- Collaborated with admissions team to develop and implement strategies to improve admissions process.
- Add patients to Emtala
- Review Referrals
- Input demographics into Salesforce
- Verify Insurance
- Call Hospitals for patients Report
- Presentation to Doctor for Orders
- Monitor Patients in Sub waiting Room
- Receive patients upon transport
- Build Charts upon Admissions
- Wellsky EMR system
- Update Bed board
Behavioral Health Specialist
Silver State Adolescent Center
01.2025 - 08.2025
- Established trust-based relationships with clients through empathetic listening and non-judgmental communication, fostering stronger therapeutic alliances.
- Implemented cognitive-behavioral techniques to address negative thought patterns and promote healthier thinking habits among clients.
- Provided crisis intervention services during emergency situations, ensuring immediate support and safety for affected individuals.
- Created progress reports, assessments and charting within required timeframes.
- Facilitated group therapy sessions addressing topics such as coping skills, stress management, and relapse prevention, fostering a supportive environment for participants.
- Assisted clients in developing healthy coping mechanisms that contributed to sustained behavioral changes and improved overall wellbeing.
- Maintained accurate documentation of client progress and treatment plans in compliance with organizational policies and legal requirements.
- Implemented and established behavior strategies by setting rules, reiterating expectations, and rewarding good behavior.
- Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
- Supported clients by representing needs and advocating for patient rights in healthcare, legal and community-based settings.
Front End Cashier
Albertsons Grocery
04.2020 - 06.2021
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
- Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
- Processed returns and exchanges efficiently, adhering to store policies while prioritizing customer satisfaction.
- Helped customers complete purchases, locate items, and join reward programs.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Worked extended hours during holidays or peak seasons to provide additional support for increased customer traffic.
- Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
Front End Cashier
Smiths Food And Drug
09.2018 - 10.2019
- Organized items on shelves to help customers locate products easily and quickly.
- Approached every question or concern with calm and level-headed approach.
- Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
- Prevented loss by identifying fraudulent transactions and following established security procedures.
- Utilized strong communication skills to relay pertinent information between customers and other staff members effectively.
- Operated multiple types of payment terminals confidently, enabling diverse payment options for patrons.
- Demonstrated knowledge of store inventory by assisting customers in locating products and offering recommendations when necessary.
- Operated register system to process new purchases, item returns, and merchandise exchanges.
- Enhanced team morale by maintaining positive attitude and encouraging peers during busy periods.
- Ensured age-restricted products were sold in compliance with legal standards, protecting store from liability.
- Improved store cleanliness and safety with regular sanitation of cashier area and aisles.
- Conducted price checks for customers to expedite checkout process.
- Managed cash drawer with accuracy, ensuring all transactions were accounted for at end of day.
Education
Associate of Science - Nursing
Hawaii Community College
Hilo, HINo Degree - Cosmotologist
Big Island School of Beauty
Hilo, HIHigh School Diploma -
Waiakea High School
Hilo, HISkills
- Strong organization
- Data verification
- Client relations
- Medical admissions processes
- Sales experience
- Computer literacy
- Well-versed in insurance
- Medical terminology proficiency
- Experience in medical admissions
- Hospitable and friendly
- Planning and coordination
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
Timeline
Behavioral Health Specialist
Silver State Adolescent Center
01.2025 - 08.2025
Admissions Coordinator
Seven Hills Hospital
09.2021 - Current
Front End Cashier
Albertsons Grocery
04.2020 - 06.2021
Front End Cashier
Smiths Food And Drug
09.2018 - 10.2019
Associate of Science - Nursing
Hawaii Community College
No Degree - Cosmotologist
Big Island School of Beauty
High School Diploma -
Waiakea High School
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